Loan Document Specialist II

Park Community Credit Union • Louisville, KY

13h • $30 - $30

About The Position

The Loan Document Specialist II supports members with commercial, mortgage, and consumer lending needs, with a primary focus on first mortgage and/or commercial loans. The role closes loan requests in accordance with lending policies by reviewing documents for accuracy, collecting and clearing underwriting conditions, coordinating signatures and closings, and preparing loans for funding. The specialist communicates with members and lending staff throughout the closing process to address questions and help ensure an efficient loan-closing experience.

The position also serves as a resource for other loan document specialists, providing mentoring and training within the specialist’s primary focus and supporting new or transferred employees. It contributes to testing and implementing processes and systems, maintains working relationships with lending and branch staff, and stays current on regulations and policies that affect lending. The role is expected to provide accurate, professional service, protect confidential information, and follow applicable lending, security, Bank Secrecy Act, and anti-money-laundering procedures.

Requirements

• Three to five years of similar or related experience.
• One of the following education or training qualifications: a two-year college degree; completion of a specialized certification or licensing; completion of specialized vendor training courses; or job-specific skills acquired through an apprenticeship program.
• Knowledge of lending products.
• Effective communication skills.
• Strong analytical skills.
• Ability to type and use a PC, general office equipment, and related software.
• Ability to exercise diplomacy and tact in confidential discussions, build relationships, resolve first-level conflicts, and solicit cooperation.

Responsibilities

• Close approved consumer, mortgage, and commercial loan applications by reviewing loan systems and documents for accuracy, requesting and reviewing information, and collecting and clearing underwriting conditions.
• Review appraisal and title information, submit mortgage packages for final review, coordinate and schedule closings, and send complete and accurate document packets for signatures.
• Close employee loans when applicable, ensuring documentation is accurate and employee privacy is protected.
• Keep the supervisor informed of issues, items requiring further review, or matters that may affect service.
• Serve as a resource for other loan document specialists and prioritize work within the assigned scope.
• Mentor and train loan document specialists in the primary focus area, including new or transferred employees and implementation of software or processes.
• Contribute to testing and implementing new processes and systems for project teams.
• Maintain relationships with originators, loan assistants, funders, and branch personnel, providing assistance and guidance on loan matters.
• Support all business lines of the credit union when needed or requested.
• Achieve individual goals and help attain department and organizational goals while emphasizing efficiency.
• Maintain current knowledge of regulations, rules, policies, and procedures affecting lending, and advise the manager of changes that may affect credit union processes or risk.
• Provide friendly, professional, and accurate service to members and coworkers; help ensure loans comply with policies and guidelines and are error-free.
• Maintain knowledge of credit union lending products and rates and working knowledge of other credit union products.
• Follow Bank Secrecy Act and anti-money-laundering procedures, including OFAC searches and timely, accurate suspicious-activity and currency-transaction reports.
• Follow security policies and procedures and promptly report discrepancies or suspicious activity to the manager.
• Maintain a professional work environment, promote teamwork, and perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree