LOAN COORDINATOR

American Pacific Mortgage•,

4d•Onsite

About The Position

We are seeking a highly organized and proactive Loan Coordinator to work in-office and support the daily operations of our mortgage branch. This individual will play a key role in driving branch loan pipelines, ensuring smooth workflow management, and providing operational support to Branch Managers, Regional Managers, and Loan Officers. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced, team-oriented environment. This in-office position is critical to the success of the branch by helping drive loan pipeline performance, supporting leadership, and ensuring efficient day-to-day operations. The Loan Coordinator will work closely with Branch and Regional Management to help achieve production goals and deliver an exceptional customer experience.

Requirements

High school diploma or equivalent.
Strong organizational, communication, and multitasking skills.
Proficiency in Microsoft Office Suite and mortgage-related software systems.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Professional demeanor and strong customer service skills.
Strong attention to detail
Excellent follow-up and time management
Problem-solving abilities
Team-oriented mindset
Ability to manage multiple priorities simultaneously
Strong verbal and written communication skills

Nice To Haves

Bachelor's degree or college coursework preferred.
Previous experience in mortgage lending, banking, loan processing, loan coordination, or financial services.
Familiarity with mortgage loan products, loan origination systems, and lending guidelines.

Responsibilities

Manage and monitor branch loan pipelines from application through closing.
Coordinate with Loan Officers, Processors, Underwriters, Escrow, and Title partners to help ensure loans move efficiently through the process.
Assist Branch Managers and Regional Managers with day-to-day branch operations and administrative functions.
Track loan milestones and proactively follow up on outstanding conditions, documentation, and deadlines.
Maintain accurate loan records and ensure files are organized and compliant with company policies.
Prepare and distribute pipeline, production, and operational reports as requested.
Serve as a point of contact for borrowers, referral partners, and internal team members regarding loan status updates.
Help identify process improvements that increase efficiency and support branch growth.
Coordinate meetings, training sessions, and branch communications.
Support leadership with special projects and other duties as assigned.