Responsible for performing various duties to support the loan administration teams including loan document reviews, scanning, insurance, construction and tax escrow support; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Performs various duties to support the loan operations functions where assistance of which the following are illustrative: 1. Remits payments for insurance and taxes from all escrow accounts in accordance with the defined regulatory timelines 2. Update core system for insurance and taxes 3. Ensures borrower has adequate insurance over lifetime of loan – from closing to payoff using tracking systems. 4. Mail merge print and mail letter 5. Sort incoming mail, add loan numbers & names with distribution to all departments. 6. Maintaining excel sheets on workflow for each department assigned 7. Upload new loan bookings to core system 8. Processing of loan payments and late fees 9. Prepares payoff letters 10. Processing loan payoffs 11. Record mortgages, assignments of rents and lease, and UCCs on various county websites 12. Performs detailed post closing review of closed loan packages verify tracking on FISERV for Insurance, Recorded mortgages, assignments of rent and lease, and UCCs. 13. Scanning new loan and paid loan documents to the Director system 14. Prepares mortgages and partial releases for loans that are paid off within 30 days of payoff; update logs. 15. Prepares paid off loan packages for borrowers. 16. Reviews draw requests for completeness and accuracy. 17. Retrieves documents and/or files as needed for Lending, Credit, and Loan Administration Departments. 18. Assists with other loan operations duties as assigned. 19. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information. 20. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace. 21. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements. 22. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate Bank personnel. 23. Responds to inquiries relating to his/her particular area, or to requests from customers, other Bank personnel, etc., within given time frames and within established policy.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED