Loan Administrative Specialist

Malvern National Bank (MNB)•Malvern, AR

5h•Onsite

About The Position

Under general supervision and guidance of the Loan Admin Supervisor, the Loan Admin Specialist provides clerical services and related duties specific to and supportive of the lending staff at MNB through the set-up, imaging, and maintenance of loan documents, monitoring of payments, and balancing of the loan process. This role ensures compliance with internal policies, procedures, and legal requirements. The work is highly confidential in nature and involves the skilled use of a computer.

Requirements

High school diploma or GED required
Bachelor's Degree in a business field; or four (4) years related work experience/training in business field (e.g. accounting, finance, management, loan doc prep, real estate, title, insurance, etc.) required
Exhibit ability to effectively support Supervision
Compose or create loan documents and correspondence
Successfully manage assigned tasks independently while meeting time constraints
Communicate effectively (both oral and written)
Multi-task and rotate job tasks with seamless flexibility
Exhibit strong analytic skills while organizing information
Read, understand and comply with documents (e.g. policy manuals, laws, regulations, internal procedures and controls, etc.) and exercise independent judgement, initiative, and discretion based on knowledge of such in performing daily activities
Foster an atmosphere of teamwork and enthusiasm
Exercise trustworthy service, courtesy, tact and diplomacy in dealing with others
Provide transportation to attend required training/meetings at designated locations within the bank as required
Proficiently type on a keyboard
Efficiently use standard office equipment (i.e. desktop/laptop computer and software, copier, scanners, printers, fax, 10-key calculator, multi-line telephone system, etc.)
Proficiently use MS Office applications (Word, Excel) and Google search engine
Exhibit general knowledge of commercial bank computer applications

Nice To Haves

Four-year college degree preferred
Minimum one (1) year experience working with loan documents and regulations preferred
Loan document processing or loan assistant experience a PLUS!

Responsibilities

Maintain the set-up of document files and credit files in a neat, orderly, consistent manner through the imaging software and control file access to authorized individuals only
Scan copies of all loan docs (new loans, paid-in-full documents, renewals, etc.)
Maintain tracking of outstanding documentation, loan agreement requirements, guidance line requirements, proof of insurance, titles, direct liens, UCC’s, etc., both on document and credit files
Review final real estate documents against filed mortgage papers and final title policies to ensure accuracy of information on documents
Prepare documents on paid-off loans to mail to customers and release documents from various agencies
After loans have been funded, upload data into system and verify that the loan has been properly set up in the bank’s computerized loan system
Balance loan applications daily to the general ledger
Verify note and loan information for accuracy of pertinent information such as dates, interest rates, and payment plan; Responsible for next day verification of loan maintenance items; File new notes and related documents in the vault
Post loan transactions on specialty payments (e.g. payoffs, participations, etc.). Key transactions for Loan Prep in place of earnings trailers on lines of credit
Mail notices; Verify past due and payment due notices before mailing to ensure posting accuracy
Deliver corporate center’s proof items to operations each day
Consistently deliver phenomenal customer service through aggressive friendliness accompanied by honest, positive and confident behaviors (in-house and on the phone)
Maintain utmost confidentiality
Perform any other related duties as may be required or assigned
Champion the MNB mission statement with pride and enthusiasm
Perform all aspects of your position with a coachable spirit
Support all other team members, providing assistance and encouragement to ensure service is provided in the most efficient and effective manner
Collaborate in the sharing of new ideas that will drive the organization’s bottom line
Participate in volunteer opportunities surrounding the bank
Exhibit professionalism at all times