Loan Administration Specialist

First Financial Bank NA•Terre Haute, IN

just now•Remote

About The Position

This role is ideal for someone who is detail-oriented, organized, and enjoys working in a fast-paced environment. Your work will directly support internal teams and contribute to a seamless experience for our customers. As a Loan Administration Clerk, you’ll play a key role in supporting mortgage servicing operations—helping ensure loan transactions are processed smoothly, accurately, and on time.

Requirements

High school diploma or equivalent
Strong attention to detail and organizational skills.
Good written and verbal communication skills.
Analytical mindset and ability to work accurately under deadlines.
Proficiency in Microsoft Word and Excel.
Ability to manage multiple tasks in a fast-paced environment.
Commitment to confidentiality and accuracy.
Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
Ability to review information and details at close range (within a few feet).

Nice To Haves

Secondary education preferred.
An understanding of mortgage loan processing, documentation, and closing procedures preferred.

Responsibilities

Perform clerical duties to support mortgage loan processing and servicing activities.
Organize and prepare mortgage files for imaging and record retention.
Prepare and deliver accurate payoff information for mortgage loans.
Assist with loan payment posting, ACH setup, and ACH removals.
Monitor servicing email inboxes and respond to internal and external inquiries.
Process incoming wires and support loan boarding activities.
Ensure accurate documentation and organization of departmental records.
Provide backup support for other mortgage servicing functions as needed.