Loan Administration Manager, AVP

NBKC BANKKansas City, MO
Hybrid

About The Position

nbkc bank is hiring a Loan Coordinator Manager to lead our Loan Administration team. This is a high-impact role where you’ll drive operational excellence, ensure compliance, and lead a team supporting both commercial and consumer lending. This position is based in Kansas City, MO with our @Flex model offering a mix of in-office and remote work.

Requirements

  • 5+ years of commercial and consumer loan administration experience
  • Prior leadership or supervisory experience
  • Strong understanding of lending regulations including CRA, HMDA, TRID, Regulation B, and Flood
  • Knowledge of consumer, commercial, and real estate loan requirements
  • High school diploma or GED required

Nice To Haves

  • Strong analytical and problem-solving skills
  • Project management experience
  • Ability to build relationships across teams
  • Excellent communication skills
  • Strong technical proficiency

Responsibilities

  • Lead and develop a team of Loan Coordinators, overseeing daily workflow and priorities
  • Manage commercial and consumer loan processing, closing, and review functions
  • Ensure loan documentation meets all regulatory and policy requirements
  • Partner with Lending, Credit, and cross-functional teams to drive alignment and efficiency
  • Support complex transactions and resolve escalated operational issues
  • Oversee loan exceptions, collateral monitoring, and insurance processes
  • Manage construction loan draws, budgets, and disbursements
  • Coordinate Executive Loan Committee meetings and follow-ups
  • Support internal and external audits, including root cause analysis and remediation
  • Help implement new lending products, processes, and system improvements
  • Hire, coach, and develop team members, including performance management

Benefits

  • Hybrid flexibility with a modern @Flex work model in our Kansas City HQ
  • Multiple comprehensive health plans including HSA, FSA, and PPO options
  • 12 paid holidays plus your birthday off and 8 volunteer hours per year
  • 401k with immediate vesting and a generous company match
  • Paid parental leave
  • Access to behavioral health advocates and an Employee Assistance Program
  • Wellness perks, reimbursement programs, and onsite gym
  • Four week paid sabbaticals at your 10, 18, and 25 year anniversaries
  • Collaborative, growth minded culture that values learning and innovation
  • Meaningful work helping customers make important financial decisions
  • Career development opportunities in a growing, modern bank
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