Loan Acct Support Analyst

Louisiana Land Bank • Monroe, LA

3h

About The Position

Performs accounting and customer support for the association users of the Cardinal (loan accounting) system access modules. This includes responding to phone calls and e-mails promptly as well as following through to assure all issues are resolved in a timely manner. This position works under moderate supervision in the application of generally accepted accounting principles as it relates to loan accounting activity.

Requirements

• Bachelor’s degree in accounting, business, finance or related field or equivalent experience
• Zero to two (2) years of accounting or related business experience.
• Ability to organize and handle multiple tasks at once
• Ability to learn new applications and use of equipment quickly.
• Ten key calculator by touch and computer literacy required, including word processing, database and spreadsheet applications.
• Ability to accomplish accurate, detailed tasks in short time frames.
• Must be self-motivated and have the ability to work independently to complete assigned projects.
• Demonstrated problem solving and organizational skills are essential.
• Good written and oral communication skills.
• Ability to sit for long periods of time.
• Ability to stand for limited periods of time.
• Ability to walk for moderate distances.
• Frequent finger/hand manipulation (e.g. keyboard, office equipment, small hand tools, etc.)
• Occasional lifting, carrying, pushing, and/or pulling while exerting up to 50 pounds of force.
• Compliance with FCBT and Association technology and security standards is required.
• Regular attendance is required in this job.

Nice To Haves

• Prefer experience in the operation, maintenance, and end-user support of loan accounting, cash management, general ledger, and/or other loan accounting systems.

Responsibilities

• Provides fast, accurate support to all end-users of loan accounting, cash management and/or related systems and processes. Provides guidance to end-users to assist them in loan and/or cash management functions as necessary.
• Assists with the development of new and improved processes to enhance loan accounting and/or cash management efficiencies. Assists in maintaining loan accounting and/or cash management procedures and documentation. Communicates procedures to end-users.
• Documents all customer issues utilizing an issue tracking system.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level