Loading Dock Coordinator

Sheehan Family CompaniesSecaucus, NJ
Onsite

About The Position

The Loading Dock Coordinator is responsible for managing the daily operations of the loading dock, ensuring efficient and safe receiving of inbound loads. This role involves coordinating appointments, assigning dock doors, managing receiving documentation, and enforcing safety standards. The coordinator acts as a key point of contact for carriers and internal teams, ensuring smooth communication and accurate record-keeping.

Requirements

  • Strong attention to detail with the ability to manage multiple appointments and documentation streams at once.
  • Comfort working in VIP, EasyOps, Excel, and other warehouse or scheduling systems.
  • Strong written and verbal communication skills and the ability to work effectively around PIT traffic in a physically active dock environment.

Nice To Haves

  • 2+ years of warehouse, receiving, dock, or logistics coordination experience preferred.

Responsibilities

  • Review daily appointment schedules and coordinate planned dock assignments with security and warehouse leadership.
  • Assign inbound loads to the appropriate doors and employees based on content, staging needs, and operational flow.
  • Set up iOS equipment and Work POs, distribute work assignments, and support efficient receiving execution throughout the shift.
  • Validate receipts, confirm variances, document issues on BOLs or supporting paperwork, and ensure required receiving documents are printed and filed.
  • Confirm time, date, receiver, door assignment, and public warehouse information as applicable.
  • Escalate receiving problems, no-PO or item-not-set-up situations, and location issues to management promptly.
  • Ensure dock doors, restraints, lights, chocks, and related dock equipment are safe and functional before work begins.
  • Collect operator checklists, document unsafe equipment, and ensure issues are recorded in DECR or other approved systems.
  • Enforce dock safety standards, including vehicle restraint requirements, PPE, and safe equipment use around trucks and trailers.
  • Serve as a primary day-side contact for appointment follow-up with carriers and internal teams.
  • Support public warehouse information capture and other inbound reporting requirements.
  • Submit hard-copy receiving documents for filing and maintain organized inbound records.
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