Supervisor - Load/Unload Department - B-Shift (6:30am to 6:45pm)

NGK Ceramics USA, Inc.•Mooresville, NC

About The Position

The Load/Unload Supervisor supervises technical leads and team members involved in operations. The Supervisor plans and assigns work, implements policies and procedures, and recommends improvements to production methods, equipment, operating procedures, and working conditions. The role balances quality, productivity, costs, safety, and morale to achieve positive results in assigned areas. The Supervisor oversees processes in the assigned areas to support safe, efficient operations and meet quality and productivity goals. Responsibilities include managing shift attendance and timekeeping, coordinating resources to resolve process issues, ensuring required training is completed and recorded, addressing employee concerns, managing performance measures, and supporting continuous improvement. The role also supports safety and environmental programs, coordinates accident investigations and responses to injuries, works with other departments to meet inventory and customer demands, and has supervisory responsibilities in assigned areas.

Requirements

Must successfully complete all required job training.
Associate degree in business or an engineering field, or equivalent experience in a manufacturing environment.
Two years of supervisory experience in a manufacturing environment.
Ability to read and interpret safety rules, operating instructions, and maintenance instructions.
Ability to write reports and business correspondence.
Ability to present information effectively and respond to questions from managers.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to solve practical problems involving concrete variables where limited standardization exists.
Ability to interpret instructions provided in written, oral, diagram, or schedule form.
Ability to meet the role's physical demands, including frequently talking or hearing, standing, walking, using hands, and reaching; occasionally sitting, climbing or balancing, and stooping, kneeling, or crouching; and lifting or moving up to 50 pounds occasionally.

Responsibilities

Supervise all processes in assigned areas to support safe and efficient operations and meet quality and productivity goals.
Balance quality, productivity, cost, safety, and morale, and work toward continuous improvement.
Track absenteeism, timekeeping, and Paid Time Off for members on the assigned shift.
Coordinate resources to troubleshoot and promptly resolve process-related issues, minimizing downtime and maximizing productivity.
Ensure required training is completed and training records are maintained for assigned-shift members.
Resolve employee issues through appropriate channels, using conflict-resolution methods and applying progressive discipline fairly when necessary.
Manage area performance measures, targets, and objectives; provide progress reports; and facilitate continuous improvement through Kaizen activities, cross-departmental teams, projects, and initiatives.
Promote positive employee relations and a constructive work environment through effective communication and fair, consistent administration of company policies.
Coach and develop employees by coordinating resources and time for identified training needs and approved development opportunities.
Support and enforce safety initiatives and policies; lead accident investigations in assigned areas; coordinate immediate responses to workplace injuries; and work with guards on plant security matters.
May assist with employment decisions and hiring recommendations in coordination with Human Resources and the Area Manager.
Work with groups such as Quality and Production Planning to maintain appropriate inventory levels and meet customer quality and production demands.
Participate in Preventive Maintenance, Machine Maintenance Operator Leader, and Global 5S activities as needed.
Follow Environmental Management System procedures, including proper disposal of waste and used materials.
Supervise employees in assigned areas.