Supervisor - Load/Unload Department - B-Shift (6:30am to 6:45pm)

NGK•Mooresville, NC

About The Position

The Load/Unload Supervisor oversees technical leads and team members in the assigned Load/Unload area, planning and assigning work and implementing policies and procedures. The role recommends improvements to production methods, equipment, operating procedures, and working conditions, and balances quality, productivity, costs, safety, and morale to achieve positive results. The Supervisor supports safe, efficient operations and continuous improvement while managing area performance, employee training and development, attendance, timekeeping, and employee concerns. The role works with other departments to meet inventory, quality, and production demands; supports safety and environmental programs; and carries out supervisory responsibilities in the assigned area. The job is posted for B-Shift, 6:30 a.m. to 6:45 p.m., on a 4-on/4-off schedule.

Requirements

Must successfully complete all required job training.
Associate degree in business or an engineering field, or equivalent experience in a manufacturing environment.
Two years of supervisory experience in a manufacturing environment.
Ability to read and interpret documents such as safety rules and operating and maintenance instructions.
Ability to write reports and business correspondence and present information effectively to managers.
Ability to perform arithmetic operations using whole numbers, common fractions, and decimals.
Ability to solve practical problems involving limited standardization and interpret written, oral, diagram, or schedule instructions.
Meet the internal job-bid eligibility requirements stated in the posting: minimum time in current job based on job grade, no disciplinary actions within the last year subject to the stated exception, completion of current learner’s assessment and other training requirements, and a completed Career Readiness Certificate.

Responsibilities

Supervise processes in assigned areas to support safe and efficient operations, quality, and productivity.
Balance quality, productivity, cost, safety, and morale, and work to continuously improve operations.
Track absenteeism, timekeeping, and paid time off for members on the assigned shift.
Coordinate resources to troubleshoot and promptly resolve process issues, minimizing downtime and maximizing productivity.
Ensure required training is completed and training records are maintained for assigned-shift members.
Resolve employee issues through appropriate channels, using conflict-resolution methods and administering progressive discipline fairly when needed.
Manage area performance measures, targets, and objectives; report progress; and facilitate continuous improvement through Kaizen activities, cross-departmental teams, projects, and initiatives.
Promote positive employee relations through effective communication and fair, consistent administration of company policies.
Coach and develop employees by coordinating resources and time for identified training needs and approved development opportunities.
Support and enforce safety initiatives and policies; lead accident investigations in assigned areas; coordinate responses to workplace injuries; and work with guards on plant security matters.
Assist with employment decisions and hiring recommendations in coordination with Human Resources and the Area Manager, as needed.
Coordinate with groups such as Quality and Production Planning to maintain appropriate inventory and meet customer quality and production demands.
Participate in preventive maintenance, Machine Maintenance Operator Leader, and Global 5S activities as needed.
Follow Environmental Management System procedures, including disposal of waste and used materials.
Exercise supervisory responsibilities in the assigned area.