Load Planner

Werner Enterprises•Laredo, TX

21h•Onsite

About The Position

The main purpose of this position is to ensure the effective management and logistical planning of assigned territories while working closely with Customer Service Managers, Customer Service Assistants, and Fleet Managers and Coordinators.

Requirements

Ability to communicate with internal and external customers in a professional and courteous manner.
Knowledge of Werner Enterprises policies and procedures, usually gained through practical experience and on-the-job training.
Knowledge of D.O.T. regulations with regards to the trucking industry.
Excellent decision making skills in logistical planning.
Ability to handle and prioritize multiple tasks simultaneously.
Strong communication skills.
Strong typing skills of at least 35-40 wpm.
Knowledge of U.S. geography.

Nice To Haves

Two to three years customer service experience preferred.
Two to three years transportation experience preferred.
One to two years AS400 or P.C. experience preferred.

Responsibilities

Administer the assigning of trucks to loads, prioritizing loads based on customer requirements, commitments, tractor production, trailer utilization, Driver home requests, and deadhead by using the AS400 system, as well as practical knowledge of company policies and procedures.
Manage Fleet Manager requests for production, home time, and other related requests.
Review the geographical area for inbound, outbound, committed, and empty truck status, as well as for trailer pools to maximize asset utilization.
Notify Customer Service Managers of any potential situations, delays, and/or other issues.
Manage the day-to-day utilization of all drop yards and terminals that fall in assigned geographical territories.
Allocate trailers to designated customers and geographic areas based on information from Customer Service Managers and TPC's.
Maintain communication with internal customers, such as: Operations Fleet Managers, Input & Appointment Clerks, MLC's, Customer Service Managers, Specialized Service Personnel, Drivers, Logistics, and other related departments.
Manage and coordinate related functions of the Shag Driver on a daily basis, if applicable.
Monitor and ensure on time pickups and deliveries.
Provide coverage at the driver window.
Communicate with drivers, distribute any necessary paperwork and provide directions as needed.
Perform other duties as assigned by supervisory personnel.