Load Planner

UniGroup, C.A.•Fenton, MO

1d•Onsite

About The Position

The Load Planner is responsible for developing and executing transportation solutions that maximize capacity usage. This role involves planning loads, dispatching shipments, and tracking orders from origin to destination to ensure on-time pick-up and delivery in line with corporate objectives, departmental procedures, and industry regulations. This role supports day-to-day transportation planning and execution. The Load Planner collaborates with agents, van operators, vendors, customers, and third parties to optimize capacity utilization, profitability, and service quality through both tactical execution and problem solving.

Requirements

Bachelor’s degree in a related field or equivalent experience
2–3 years of experience in transportation, logistics, or a related field
Strong problem-solving and decision-making skills
Ability to manage multiple priorities in a fast-paced environment
Strong communication and coordination skills

Nice To Haves

Experience with load planning, dispatching, or carrier management
Familiarity with brokerage or third-party transportation environments
Exposure to transportation regulations and compliance requirements
Experience working with operational systems or TMS platforms

Responsibilities

Plan and approve orders to maximize available capacity, ensuring efficient resource utilization, high customer satisfaction, and revenue growth (including third-party carriers)
Coordinate load tendering, shipment execution, and operational communications to support timely and accurate delivery
Manage documentation processes, including correspondence, reporting, filing, and service-related paperwork
Ensure compliance with company policies, departmental procedures, and transportation regulations while monitoring key performance indicators
Monitor shipment-level and agent/van operator performance to support profitability and maximize equipment utilization
Negotiate pricing and payment terms with carriers and members to support margin and service objectives
Monitor carrier and van operator performance, proactively communicating issues and prioritizing solutions
Support carrier network development by qualifying new carriers and ensuring alignment with UniGroup standards and FMCSA/DOT regulations
Bundle and review orders, respond to quotes (TAG requests), send G-11 notices, and ensure proper service for monitored customers
Review reports and complete required documentation to support operational visibility and decision-making
Partner with cross-functional teams to resolve complex issues using sound judgment and business decision-making
Identify opportunities to improve workflows, processes, and service outcomes in collaboration with leadership
Handle additional responsibilities as needed to support departmental objectives