Load Planner

SBT Global, Inc.•Fullerton, CA

23h•Hybrid

About The Position

The Load Planner is responsible for building, planning, and assigning daily outbound and inbound shipments in the Transportation Management System (TMS). This role optimizes routing and equipment utilization to ensure timely and efficient delivery while minimizing transportation costs. The Load Planner will review orders, consolidate shipments, and determine the best mode and carrier assignment, ensuring alignment with required delivery dates and customer-specific delivery guidelines. Key responsibilities include communicating with carriers, warehouse operations, and customer service, monitoring in-transit loads, and maintaining accurate shipment data. The role also involves tracking KPIs, analyzing trends for process improvements, and supporting carrier performance reviews.

Requirements

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (or equivalent experience).
2+ years of experience in load planning, dispatching, or transportation coordination.
Strong understanding of freight operations, routing, and carrier scheduling.
Proficiency in Microsoft Excel and transportation systems (TMS).
Excellent communication, multitasking, and problem-solving skills.

Nice To Haves

Experience with SAP, or similar enterprise logistics platforms.
Knowledge of EDI processes, carrier portals, and digital visibility tools (FourKites, Project44, etc.).
Familiarity with regional carrier networks and warehouse operations.

Responsibilities

Build, plan, and assign daily outbound and inbound shipments in TMS (Transportation Management System).
Optimize routing and equipment utilization to ensure timely, efficient delivery while minimizing transportation costs.
Review orders, consolidate shipments, and determine the best mode and carrier assignment.
Ensure alignment with required delivery dates (RDD/MABD) and customer-specific delivery guidelines.
Communicate with carriers, warehouse operations, and customer service to confirm load details and resolve scheduling conflicts.
Monitor in-transit loads, ensuring on-time performance and addressing any delays or accessorial issues proactively.
Serve as a primary point of contact for load execution and scheduling questions.
Maintain accurate shipment data in TMS and supporting systems (e.g., FourKites, Tracktik, SAP).
Validate BOLs, appointment confirmations, and proof of delivery (POD) documents.
Ensure compliance with company SOPs, carrier contracts, and customer routing guides.
Track KPIs such as on-time pickup/delivery, cost per load, and tender acceptance.
Analyze trends to identify bottlenecks and recommend process improvements.
Support carrier performance reviews and logistics optimization initiatives.