Load Out Admin

Ashley Furniture Industries•Albuquerque, NM

19h•$17 - $19•Onsite

About The Position

This role is responsible for managing and optimizing delivery routes and logistics to ensure efficient and timely deliveries. The Load Out Admin will maintain accurate geographic coding, manage route capacity, plan and assign routes to drivers, and coordinate with internal teams and external carriers. The position also involves managing add-on services, handling adjustments, and troubleshooting delivery issues, all while demonstrating the company's core values.

Requirements

General Education
1-3 Years Experience in Logistics Coordination or Dispatching
1-3 Years Experience in Transportation planning or routing
1-3 Years Experience in Warehouse operations or distribution center administration
1-3 Years Experience in Delivery scheduling
Strong problem-solving skills and attention to detail.
Excellent communication skills, both written and verbal.
Effective time management and organizational skills
Ability to work independently and collaboratively in a team-oriented environment.
Maintain confidentiality
Working knowledge of Continuous Improvement
Handle multiple projects simultaneously within established time constraints
Proficient computer skills, including experience with Microsoft Office Suite, internet
Perform under strong demands in a fast-paced environment
Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect
Display empathy, understanding and patience with employees and external customers
Respond professionally in situations with difficult employee/vendor/customer issues or inquiries

Nice To Haves

Previous experience in logistics, operations, or customer service is preferred.

Responsibilities

Maintain accurate geographic coding for deliveries and ensure proper retail split for routing.
Regularly check and manage capacity to ensure delivery routes are optimized, including closing capacities as needed.
Plan and assign delivery routes 2 days in advance to maximize efficiency and ensure timely deliveries.
Assign routes to drivers and ensure all necessary details are provided.
Assign delivery doors in High Jump system, ensuring proper logistics.
Respond promptly to emails related to logistics, routing, and customer inquiries.
Manage add-on services and make necessary adjustments to schedules or resources.
Fill out and manage sheets for same-day and next-day adjustments, ensuring orders are processed and delivered as per requirements.
Provide assistance to carriers, including route management and troubleshooting delivery issues.
Collaborate with Ashley's internal teams to ensure smooth operations and timely deliveries.
Send finalized routes to carriers, ensuring all details are communicated clearly.
Assist with preload activities and ensure necessary resources are in place for smooth execution.
Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
Maintain reliable attendance.
Actively participate in departmental meetings, training and education.
Assist with training other employees and providing backup.
Complete other assignments and special projects as requested.