Load Coordinator
Witte Bros Exchange Inc•Troy, MO
•Onsite
About The Position
The Load Coordinator plans, schedules, and manages freight movements to ensure timely, cost-effective transportation. This role coordinates truckload (TL) and less-than-truckload (LTL) shipments, maintains strong customer and broker relationships, monitors load activity, and resolves transportation issues to support efficient operations.
Requirements
- Transportation, logistics, dispatching, or freight coordination experience preferred.
- Knowledge of TL and LTL freight operations.
- Strong communication, customer service, and relationship-building skills.
- Excellent organizational skills with the ability to manage multiple priorities.
- Proficiency with logistics software, EDI/API systems, and Microsoft Office.
- Strong problem-solving abilities and attention to detail.
- Ability to type 30-35 WPM or greater.
Responsibilities
- Coordinate and schedule TL and LTL freight for assigned regions.
- Manage reload opportunities and assign drivers to maximize fleet utilization.
- Enter and maintain freight orders, load information, and shipment documentation.
- Monitor shipment status, loading/unloading activities, and delivery schedules.
- Communicate regularly with customers and brokers regarding load updates, schedule changes, and service issues.
- Track and report detention, lumper, and OSD (over, short, and damaged) claims.
- Resolve transportation and customer service issues promptly.
- Follow up on detention requests and outstanding load payments.
- Assist with training new team members and support continuous process improvements.
- Uphold company values and contribute to a positive team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
