LMSW Intake Specialist - OrderID: 5272

On Call Counsel•Brooklyn, NY

3d•Onsite

About The Position

We are seeking a detail-oriented and organized Intake Specialist to manage the intake process for new patients, ensuring a seamless and efficient transition into our clinical services. The ideal candidate will have experience in mental health settings, strong communication skills, and proficiency with relevant software tools.

Requirements

Master's degree in Social Work
Must be an active LMSW or LCSW in the State of NY
At least one year of experience in a mental health clinic as a therapist or intern.
Proficient with EPACES, Microsoft Word, data entry, and strong overall computer skills.

Nice To Haves

Bilingual in English and Spanish is a plus

Responsibilities

Receive and verify insurance eligibility for new patients and assign them to appropriate clinicians at convenient clinic locations.
Ensure all necessary psychosocial and psychiatric information, including patient emails and emergency contacts, is collected before intake assessments.
Prioritize assignment of new cases to therapists building caseloads, using clinical judgment and experience.
Train therapists to maintain an up-to-date schedule of intake openings in the clinic scheduling system.
Maintain logs tracking patient assignments, intake status, and admission dates.
Communicate regularly with CCM’s Billing Director, billing and front desk staff, Clinic Directors, and the Director of Clinical Services regarding intake activities.
Notify referral agencies of patient status following intake appointments.
Manage schedule inventory and daily schedule distribution to support billing and rescheduling processes.
Maintain organized and current filing of office records for at least two years.
Assist with additional duties as assigned by Billing Director, Clinic Directors, and Director of Clinical Services.