LMS Business Analyst

onsemi•Scottsdale, AZ

35d

About The Position

onsemi is seeking a self-driven and motivated professional to join the HR Technology Solutions Architecture team. As a Learning Management System (LMS) Digital Solutions Analyst, you will manage, optimize, and support organization's LMS, acting as a partner liaison working closely with HR/L&D stakeholders and IT development team members to translate business need to technical system requirements. You will ensure data integrity, configure system updates, analyze learning data, help troubleshoot issues escalated from support team and enhance user experience to maximize training effectiveness. You will also be responsible for collaborating with stakeholders to obtain business process requirements and look for continuous improvements, to support the design and development of technical solutions to meet business needs within the technology framework available on the cloud platform.

Requirements

Strong analytical, critical thinking, and communication skills to bridge technical and non-technical teams is a must.
Self-motivated, able to multitask, prioritize, and manage time efficiently
Strong problem-solving skills
Data analysis skills.
Ability to analyze complex data and turn it into actionable information
Collaboration and teamwork across multiple functions and stakeholders around the globe
Flexibility and adaptability
Process management / process improvement
Drive for results, able to work under pressure and meet deadlines
Knowledge of software applications including Microsoft Office Suite and Visio
A Bachelor’s degree in Information Systems, HR, Instructional Design or Computer Science or equivalent degree from an accredited international university
3+ years’ experience in business analysis or solutions architecture
Understanding of learning management systems and learning & development business processes and techniques

Nice To Haves

Previous experience in LMS administration (e.g., Cornerstone, Saba, Sum Total, Canvas, TalentLMS) and business analysis.
Technical Skills a plus: Proficiency in SQL for data management, SCORM/AICC standards and learning content delivery, and reporting tools.
Preferred Knowledge and Experience: Semiconductor industry experience
Basic knowledge of Oracle SQL, Java Script, Excel macros, or Python is a plus

Responsibilities

Maintain business systems and processes including setup, data migration, and configuration
Point of escalation for incidents and requests
Develop test cases to support user acceptance testing
Document business processes including data flows and interfaces.
Review and refine IT service catalog relevant to learning systems.
Develop training materials, deliver training, and provide end-user guidance
Review, analyze, and define “As Is” and “To Be” systems and processes
Develop business process specifications, slides, diagrams, and flowcharts to move from the “As Is” state to the desired “To Be” state
Collaborate with solution architects to finalize the design and obtain stakeholders buy in
Execute to plan including milestones, timeline, KPIs, and status reporting