LMS Administrator

National 4-H Council• Remote, RMT, US, RMT

just now•$48,650 - $59,200

About The Position

National 4-H Council is seeking an LMS Administrator to lead the administration, optimization, and continuous improvement of their Moodle-based Learning Management System. This role is crucial for delivering high-quality learning experiences to youth, volunteers, educators, and partners across the country. The LMS Administrator will oversee the day-to-day administration, configuration, performance, and support of the Moodle platform, partnering with Extension professionals, volunteers, curriculum developers, and internal teams to deliver seamless and impactful learning experiences. Responsibilities include managing system operations, user support, implementing course structures, reporting dashboards, and platform enhancements to ensure learners have access to engaging, accessible, and high-quality educational opportunities. This role aims to drive innovation, strengthen user adoption, and support the growth and sustainability of 4-H’s educational portfolio, ultimately transforming how young people and adult learners access education and develop new skills.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Educational Technology, or related field; or equivalent work experience and/or training.
3+ years of hands-on experience administering and configuring Moodle or another Learning Management System.
Proven experience executing LMS administration tasks (i.e., user management, roles, permissions, enrollment, etc.).
Proven experience troubleshooting and resolving LMS-related issues effectively.
Demonstrated understanding of system security compliance, data integrity, and data governance.
Experienced presenter in a remote environment with the ability to navigate and host online meetings with ease.
Familiarity with e-learning principles, instructional design, and digital content standards (SCORM, H5P, etc.).
Experience providing end-user support and training for diverse user groups in an LMS environment.
Experience creating user-friendly learning documentation, aids, and training materials for different users.
Proven experience managing multiple tasks, deadlines, projects, and stakeholders in a fast-paced environment.
Strong written and verbal communication skills, including the ability to explain technical issues to non-technical audiences.
Knowledge of accessibility standards and inclusive design practices.

Nice To Haves

Experience with Moodle customizations, plugins, or integrations.
Experience integrating LMS with third-party systems (e.g., Zoom, CRM, and other enterprise tools).
Certifications related to Moodle administration or other learning technologies.
Experience working in nonprofit, youth-serving, or higher education settings.
Familiarity with data analytics and visualization tools for educational reporting.
Experience with large-scale system data migrations (e.g., user, course, or content).

Responsibilities

Manage the daily operation, continuous improvement, maintenance, and support of upgrades for the Moodle-based LMS and associated extensions and plug-ins.
Configure user accounts, roles, permissions, and enrollment.
Ensure system security, data integrity, and compliance with privacy standards in coordination with internal stakeholders.
Monitor performance and troubleshoot technical issues, escalating to vendors when necessary.
Provide timely support to Extension, volunteers, internal teams, and learners using the LMS.
Develop user-friendly guides, FAQs, and training resources.
Conduct regular and recurring training sessions for all users of the LMS.
Gather feedback to continuously improve the user experience.
Partner with internal teams to build, implement, maintain, and optimize course structures and templates.
Support curriculum developers with course setup, design, and delivery.
Ensure accessibility standards and best practices are applied to all courses.
Maintain consistency of design and branding across courses.
Generate reports for Extension, internal teams, donors, and others to track learner engagement and program impact.
Monitor usage data to identify areas for improvement.
Design and maintain dashboards to track learner engagement and program outcomes.