Living Well Specialist

Albertsons CompaniesFlower Mound, TX
Onsite

About The Position

The Living Well Specialist is primarily responsible for guest relations and satisfaction, representing the "living well" lifestyle within the store and advocating for a healthier approach to shopping. This role oversees all products and activities of the Living Well General Merchandise department, with a top priority of providing Ultimate Service through sales, guest service, and overall department operations. Guest service includes answering questions, directing guests to products, proactive selling, cross-selling, and providing information and education.

Requirements

  • High School Diploma or equivalent.
  • Retail experience.
  • Must be 18 years of age or older.
  • Management experience: scheduling, ordering, selling, merchandising, supervising, and prioritizing.
  • Extensive knowledge of natural body care and supplements; including herbs, aromatherapy, vitamins, homeopathy, and sport nutrition.
  • Stamina and energy required for long periods of standing.
  • Must be able to lift 50 pounds.
  • Work a flexible schedule including weekends and holidays.
  • Ability to function as a team member and get along with others.

Responsibilities

  • Acknowledge, greet, and engage guests entering the area or department.
  • Responsible for training, scheduling, performance, and productivity of department team members.
  • Updates and maintains operational binder.
  • Orders or supervises ordering of products.
  • Responsible for proper stock levels.
  • Ensures products are rotated and shelves are clean.
  • Ensures that products are properly merchandised on shelf.
  • Implements and maintains display/end cap programs.
  • Ensures correct pricing of products and tag placement.
  • Stays current with new products and trends.
  • Knowledgeable about the Health notes computer and encourages guest usage.
  • Educates guests and team members about products.
  • Manages invoices, credits, and special orders.
  • Works closely with Category Manager to monitor item movement.
  • Meets production and profit goals established for the Living Well department.
  • Monitors the organization and condition of the backroom.
  • Involved in the planning and execution of Expo Saturday and other special events.
  • Facilitates consumer education classes and community outreach.
  • Performs other duties as requested or required by upper management.
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