Livestream Engagement Intern

Intrepid Asia

About The Position

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end. The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time. We are looking for a proactive and creative Live Stream Engagement Intern to help drive excitement and social proof during our brand’s live sessions. Your primary goal is to boost live metrics and foster a high-energy environment that encourages real-time participation from organic viewers.

Requirements

Ability to manage multiple profiles and chat interfaces simultaneously during fast-paced live sessions.
Strong conversational skills with the ability to write natural-sounding comments (not robotic or repetitive).
Deep understanding of TikTok, Shopee, or Instagram Live algorithms and engagement features.
Ability to switch "personas" in the chat to match different types of customer inquiries.
High discipline regarding live stream schedules (evening or weekend shifts may be required).

Responsibilities

Actively participate in brand live streams by asking relevant product questions and sparking conversations with the host to maintain a high-energy atmosphere.
Execute strategic engagement tasks including likes, shares, and comments across multiple managed profiles to increase stream visibility and "social proof."
Use various community-driven accounts to simulate organic interest, helping to overcome "the empty room" effect and encouraging real viewers to join the funnel.
Work closely with the Live Host to highlight key product USPs (Unique Selling Points) through the chat flow.
Keep an eye on the sentiment of the chat and report any technical issues or recurring customer questions to the marketing team.