Live Online Sales Host

The Salvation Army USA Central Territory•Detroit, MI

3d•$15•Onsite

About The Position

The Salvation Army is hiring a full-time Live Online Sales Host to plan, present, and support live eCommerce auction and sales events in Detroit, MI. This role is a great fit for someone who is energetic, confident on camera, comfortable engaging with online shoppers, and organized enough to support product preparation and order fulfillment after each live event. As the Live Online Sales Host, you will present products during live broadcasts, interact with shoppers in real time, encourage participation, and help make each event professional, engaging, and successful. You will also support the behind-the-scenes work that keeps live sales running smoothly, including merchandise preparation, inventory organization, packing, shipping, and post-event order reconciliation.

Requirements

High school diploma or GED required
Strong verbal communication and presentation skills
Confident, engaging, and comfortable on camera
Professional and friendly with customers and team members
Able to think quickly and adapt in a fast-paced live sales environment
Strong attention to detail in product presentation, product handling, and order fulfillment
Able to multitask while managing live interaction, product presentation, and sales flow
Basic computer and technology skills, including the ability to learn streaming and eCommerce tools
Reliable, organized, and able to follow through on assigned tasks
Able to work independently and as part of a team
Able to support the mission and values of The Salvation Army through daily work

Nice To Haves

Experience in sales, retail, live streaming, hosting, eCommerce, or online marketplaces preferred
On-camera, public speaking, or presentation experience strongly preferred
Familiarity with online marketplaces and live selling platforms preferred
Experience with social service or faith-based organizations preferred

Responsibilities

Host live online auction and sales events for 2 to 4 hours at a time
Present merchandise clearly, accurately, and professionally
Describe product details such as condition, brand, features, value, and any visible flaws
Engage with online shoppers through chat and platform tools
Answer customer questions in real time
Create an upbeat, professional, and entertaining environment that encourages bidding and sales
Adjust pacing, presentation style, and product flow based on audience activity and live event performance
Maintain a high-energy and customer-focused presence throughout each live event
Select and organize merchandise for live sales events based on demand, category performance, and sales strategy
Prepare items for on-camera presentation, including staging, sequencing, and organizing products before each event
Work with eCommerce team members to confirm pricing, starting bids, product details, and listing accuracy
Support inventory organization and tracking for items selected for live sale events
Keep merchandise organized before, during, and after live sales events
Operate live selling platforms, streaming tools, and related technology during broadcasts
Set up and test equipment before live events
Troubleshoot basic technical issues during setup or broadcasts
Maintain a clean, professional, and visually appealing on-camera presentation area
Help ensure live events run smoothly from start to finish
Pick, pack, and ship items sold during live events with accuracy and care
Package merchandise properly, including fragile or delicate items
Generate and apply shipping labels
Coordinate outgoing shipments with carriers
Complete post-event reconciliation to ensure all sold items are accounted for and processed correctly
Maintain organized records of sold items, completed orders, and shipments
Assist with product handling, staging, and warehouse coordination
Maintain a clean, safe, and organized workspace
Meet or exceed sales, productivity, and fulfillment expectations
Support additional eCommerce operations as needed
Perform other duties as assigned by the Lead eCommerce Hub Supervisor

Benefits

Competitive pension plan
403(b) retirement savings plan with immediate eligibility
Voluntary life insurance options
Generous paid time off
Vacation accrual starting immediately
Sick leave with discretionary days
Personal days and floating holidays
Paid holidays with immediate eligibility
Comprehensive systems training
Ongoing professional development opportunities
Supportive team environment
Opportunity to build experience in live commerce, eCommerce operations, customer engagement, and digital sales