Litigation Tech Senior Specialist

Milbank LLP • New York, NY

8d • $90,000 - $155,000

About The Position

The position is responsible for providing high level practice technology support to the litigation group in the New York Office but also is expected to support other practices and offices as needed. The successful candidate must be able to manage the full life cycle of electronic discovery and litigation support projects, including data collection, data processing/analysis, document review, production and trial/arbitration support.

Requirements

• At least 10+ years of law firm or litigation support service provider experience required.
• Relativity Expertise - Extensive, hands‑on experience administering, customizing, optimizing, and troubleshooting Relativity workspaces, including advanced analytics, dtSearch, structured analytics, productions, and workspace governance.
• Relativity Processing - Extensive knowledge of configuring, executing, monitoring, and troubleshooting Relativity Processing workflows, including ingestion settings, error resolution, exception handling, metadata validation, and ensuring defensible, complete processing of diverse data types.
• Relativity Production Management - Oversee all production workflows in Relativity, ensuring accuracy, completeness, metadata integrity, and compliance with specifications.
• Relativity Analytics - Deploy and manage analytics tools (email threading, clustering, near‑duplicates, active learning/TAR) to accelerate review and reduce costs.
• AI Awareness - Strong understanding of current AI offerings used by top law firms, including generative AI, semantic search, predictive analytics, and AI‑assisted review tools.
• AI‑Enhanced Review - Advise attorneys on integrating AI (TAR 2.0, active learning, clustering, summarization engines) into review workflows.
• EDRM Knowledge - Strong understanding of the EDRM model and its application across matter lifecycles.
• Consultative Guidance - Advise and provide a consultative approach to case teams at every stage of litigation, including early case assessment, data scoping, preservation strategy, review planning, analytics deployment, and production readiness.
• Strategic Matter Support - Translate legal objectives into technical workflows; recommend defensible, cost‑effective solutions tailored to matter complexity, deadlines, and client expectations.
• Proactive Issue Identification - Anticipate risks, identify workflow gaps, and propose strategic adjustments before issues impact case timelines or deliverables.
• Case Notebook - Extensive experience with Westlaw Case Notebook preferred or similar transcript management platform.
• Complex Matter Management - Prior experience managing large, complex eDiscovery matters and litigation support projects.
• Load File & Reporting - Experience creating and manipulating load file types and reports using MS Access, ReadySuite and other database tools.
• Pressure Management - Ability to work well under pressure and multi‑task effectively.
• Deadline Agility - Must be flexible enough to deal with sudden changes in plans, deadlines, and priorities.
• Team Collaboration - Dedicated team player who actively supports colleagues, shares knowledge, and contributes to a positive, collaborative department culture.
• Firm‑First Mindset - Demonstrates unwavering commitment to firm success; prioritizes client needs, matter outcomes, and departmental excellence.
• Cross‑Functional Partnership - Works closely with IT, InfoSec, Records, Compliance, and Innovation teams to ensure secure, efficient, and compliant handling of sensitive data.
• Mentorship & Training - Provides guidance, training, and mentorship to junior team members; helps elevate team capabilities and strengthen overall department performance.
• Reliable Support - Known for dependability, responsiveness, and willingness to assist others - especially during high‑pressure or time‑sensitive situations.

Nice To Haves

• ACEDS certification a plus
• Relativity certifications considered a significant plus

Responsibilities

• Communicate project status to relevant parties, monitor deadlines, assist in the allocation of resources, and preemptively identify potential issues.
• Provide user support to case teams with items such as search, retrieval and litigation support database assistance.
• Provide training to attorneys and legal assistants on litigation support systems and electronic discovery best practices.
• Adhere to department best practices regarding data processing, loading, review and production.
• Create and design databases for attorneys. Load electronic documents (images, metadata, native files, transcripts, videos, etc.) into databases for attorney review. Systems include Relativity, RelativityOne, and Case Notebook
• Create and manipulate various load file types and reports using MS Access and other database tools. Create and modify complex queries and modules (Visual Basic, SQL, etc.). Experience with Command Prompt (cmd).
• Customize document review designation panes, views and workflows for attorneys. Perform complex database searches and reports. Prepare, create and manage electronic document productions (Relativity or RelativityOne). Perform comprehensive review designation checks for potential conflicts. Quality check productions and ensure required specifications are met.
• Serve as Litigation Technology main point of contact on assigned matters and manage the full litigation support and electronic discovery lifecycle on those matters, includes ESI preservation, collection, processing/analysis, review, production and trial support. Manage large and complex eDiscovery matters requiring advanced project management experience and technical expertise. Counsel attorneys on litigation support and electronic discovery best practices. Coordinate with external electronic discovery service providers. Develop project plans and cost estimates for attorneys and clients. Adhere to vendor engagement, SOW and invoice protocols (ensure SOWs are approved and invoices are paid in a timely fashion). Actively partner with attorneys, legal assistants, case managers and other personnel to support matters.
• Troubleshoot litigation technology systems and databases. Provide assistance with complex database searches/queries, print projects and reports. Coordinate system upgrades and server migrations with IT. Maintain media inventory database (chain of custody). Create and copy media. Setup department laptops - install and configure applications (load case databases, images, etc.) as needed.
• Process ESI using in-house processing tools such as Relativity and RelativityOne (includes de-duplication, culling/filtering, text/metadata extraction, OCRing non-searchable files, tiff conversion, error/exception handling and quality control).
• Assist with the development of department documentation, presentations, etc. Assist with the enhancement of guidelines and procedures to ensure efficient workflow while maintaining high quality control standards.
• Provide technology support at depositions and trials (set up Real-Time Connections, trial war rooms, presentation systems, etc.). Coordinate Litigation Technology equipment setups, systems and logistics for trials.
• Assist in mentoring analysts to ensure comprehensive knowledge across all roles within the department.
• Other responsibilities as they may be assigned from time to time.

Benefits

• The anticipated base salary range offered for this role will be between $90,000 to $155,000 and represents the Firm’s good faith and reasonable estimate of the base compensation range. Actual base compensation will be dependent upon several factors, including but not limited to the candidate’s relevant experience, performance, qualifications, degrees, and location, as well as the needs of the firm.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior