Litigation Support Specialist

MSX International • San Diego, CA

1d • Hybrid

About The Position

MSX International is expanding one of its signature programs and is looking for automotive technical experts to assist legal counsel in warranty litigation matters concerning automotive technical issues. This role involves liaising with legal counsel to coordinate and participate in lemon law seminars and performing vehicle inspections to evaluate customer concerns, vehicles, and repair processes. The day-to-day activities include local travel to designated dealerships, reviewing technical cases, reporting findings to legal counsel, and supporting legal case compilation.

Requirements

• A minimum of 5 years automotive experience required.
• Ability to travel locally/regionally to dealerships.
• Ability to analyze and document vehicle case updates using Microsoft Excel tools.
• Ability to communicate technical information to all levels.
• Ability to analyze data and create custom reports using provided templates.
• Ability to effectively use MS Outlook, MS Word, MS Excel, and MS PowerPoint.
• Ability to work independently and manage a progressive workload in a fast-paced environment.

Nice To Haves

• Current ASE certification is preferred but previously certified individuals will be considered.
• Highly motivated, critical thinker, adaptive, and autonomous with the ability to deliver measurable results.

Responsibilities

• Participate in discussions, meetings and act as a subject matter expert.
• Evaluate cases on technical merit.
• Perform vehicle inspections to evaluate customer concerns, vehicles, and repair processes.
• Report out on all evaluations and technical inspections.

Benefits

• Health, Rx, Dental, Vision Insurance
• 401k Savings Plan
• Health Savings Account
• Disability Insurance plans
• Employee discounts
• Mileage paid at IRS rates
• Paid standard US holidays
• Paid vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed