Litigation Support Specialist
Conduent•Warren, MI
•Hybrid
About The Position
We are seeking a detail-oriented and proactive Litigation Support Specialist to support our vehicle insurance claims and litigation operations. This role is a Hybrid role that will require you to report to work onsite 2 days a week. This role is ideal for a professional with a background in paralegal studies or legal support who thrives in a fast-paced, collaborative environment. The ideal candidate will leverage strong organizational and communication skills to manage insurance claims cases from inception through resolution, while ensuring legal compliance and exceptional customer service.
Requirements
- Ability to complete a required background and drug screening
- Bachelor’s degree in paralegal studies; OR Bachelor’s degree in any field, accompanied by a paralegal certificate and relevant legal/claims experience.
- Proficient in conducting claims-related key term searches.
- Strong verbal and written communication skills.
- Proven ability to provide excellent customer service.
- Demonstrated critical thinking and problem-solving skills.
- Ability to work independently and collaboratively within a team.
- Highly organized with strong attention to detail.
- Effective time and task management, with the ability to handle multiple priorities.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Responsibilities
- Processing physical mail and legal documents
- Prepare, manage and track a portfolio of vehicle insurance claims and litigation cases.
- Submitting document requests to various contacts/contracts for assigned matters
- Scheduling and participating in custodian interviews and conference calls
- Conducting keyword searches and organizing case-related information
- Providing general litigation and legal support as needed
- Maintaining accurate records and completing tasks within required deadlines
- Review and analyze case documentation to assist attorneys and adjusters in the resolution of claims.
- Draft and manage correspondence, summaries, reports, and other legal documents.
- Monitor case timelines, deadlines, and tasks to ensure timely action and compliance.
- Prioritize tasks effectively in a fast-paced, high-volume environment.
Benefits
- Paid Training and equipment provided.
- Hybrid work environment- 2 days in office
- Full-time, flexible schedule
- Career Growth Opportunities
- Benefits available to you DAY 1
- health insurance coverage
- voluntary dental and vision programs
- life and disability insurance
- a retirement savings plan
- paid holidays
- paid time off (PTO) or vacation and/or sick time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
