Litigation Support Analyst (Expert Witness) - Remote - West Sacramento, CA

Gainwell Technologies LLC•West Sacramento, CA

7d•$60,200 - $86,000•Remote

About The Position

The Litigation Support Analyst supports client litigation requirements by analyzing and complying with contract directives; planning, tracking, and coordinating litigation support tasks; developing responses to subpoenas and other legal requests; and providing written and oral testimony on behalf of the client. The role maintains knowledge of client records across data sources and prepares comprehensive responses for client review and approval. The analyst consults with management and business organization leaders to develop responses to complex issues, implements action plans and internal change-management processes, and helps improve shared workflows and service-level performance across internal teams and client account teams. The position also contributes to a shared knowledge database to promote consistent responses and document complex issue resolution, using CRM solutions, data repositories, data warehouses, MMIS, and related client applications. This is a remote position for candidates residing in the Greater Sacramento, California area, with occasional onsite requirements. It is a pipeline requisition for anticipated future opportunities. The listed annual pay range is $60,200–$86,000, with actual base pay varying by factors including location, equity, knowledge, skills, and experience.

Requirements

Bachelor's degree or an equivalent combination of education and experience.
Six or more years of functional-area experience, including healthcare operations, MMIS operations, information technology, litigation support, or related areas.
Demonstrated ability to drive organizational change and deliver intended results and outcomes.
Strong relationship-management skills, including the ability to navigate and mediate conflict and foster direct dialogue with external clients, employees, account partners, and internal business teams.
Strong analytical and critical-thinking skills, including compiling, interpreting, and analyzing data to make fact-based recommendations and decisions.
Ability to proactively share best practices across an account to standardize and improve workflows.
Strong communication skills.

Nice To Haves

Experience in MMIS, healthcare, legal/litigation support, or a related field.

Responsibilities

Analyze and comply with contract litigation support directives.
Plan, track, and coordinate litigation support tasks.
Develop responses to subpoenas and other legal requests.
Provide written and oral testimony on behalf of the client.
Maintain accessibility to and knowledge of client records regardless of data source, and prepare complete responses for client review and approval.
Consult with management and business organization management to develop and implement responses and resolutions for complex issues.
Develop, document, and implement action plans and internal change-management processes to support partnerships with account teams and the client.
Remove obstacles and promote improvements to shared work and service-level agreement workflows across internal teams.
Contribute to a shared knowledge database to promote response consistency and document complex issue resolution.
Apply business and analytical problem-solving skills and work independently.
Follow oral and written directions and understand and apply regulations and contract requirements.
Conduct periodic audits for compliance with regulatory requirements and internal policies.