Litigated Claims Specialist (General Liability)

Zurich Insurance Company Ltd.•Parsippany, NJ

35d•$59,900 - $98,200•Hybrid

About The Position

Zurich is seeking an experienced Litigation Claims Specialist to join its Commercial General Liability team. This role provides a high degree of flexibility, with occasional in-office attendance as business needs require, and can be based out of Zurich North America offices in Maitland, FL; Addison, TX; Schaumburg, IL; Rocky Hill, CT; Atlanta, GA; Omaha, NE; Parsippany, NJ; or Gold River, CA. With moderate direction, you will manage multi-party commercial lines claims involving moderate to high exposure and complexity within assigned authority levels. You will follow established best practices and protocols to ensure claims are handled efficiently and effectively, while delivering a consistent, high-quality, and customer-focused claims experience.

Requirements

Bachelor’s Degree and 3 or more years of experience in the Claims or Insurance area OR Zurich Certified Insurance Apprentice, including an associate degree and 3 or more years of experience in Claims or Insurance area OR Completion of Zurich Claims Training Program and 3 or more years of experience in the Claims or Insurance area OR High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance area
Must obtain and maintain required adjuster license(s)
Knowledge of insurance regulations, markets and products
Microsoft Office experience

Nice To Haves

5 plus years of experience handling Commercial General Liability (CGL) claims
Demonstrated experience managing construction-related general liability claims, including bodily injury and property damage under wrap-up policies
Experience with OCIP/CCIP wrap-up programs
Strong litigation management experience
Currently hold an active adjusters license
Effective verbal and written communication skills
Strong analytical, critical thinking, and problem-solving skills
Solid time management, prioritization, and multi-tasking skills
Experience collaborating in a team environment and building cross functional working relationships.
Demonstrates understanding of the reserving process for indemnity and expense in analyzing the potential exposure of moderately complex claims.
Ability to develop and execute a negotiation strategy and plan for resolution.
Ability to identify subtleties in customer/client and/or business partner interactions.
Ability to present information necessary to propose a claim resolution to stakeholders.

Responsibilities

Manage multi-party commercial lines claims involving moderate to high exposure and complexity within assigned authority levels.
Follow established best practices and protocols to ensure claims are handled efficiently and effectively.
Deliver a consistent, high-quality, and customer-focused claims experience.