Listings Coordinator

Xpand • Winston-Salem, NC

6d

About The Position

The Listings Coordinator will be responsible for managing all active listings once they are live, ensuring accuracy across all platforms. This role involves processing price changes, photo updates, and listing removals, as well as updating brochures and listing materials. The coordinator will maintain the internal listings website (via Buildout) and ensure accuracy across third-party platforms like CoStar, Crexi, and LoopNet. A key part of the role is performing Quality Assurance (QA) on listings to ensure consistency across platforms, brochures, and marketing materials, and conducting periodic audits to verify accuracy and completeness. The Listings Coordinator will also track brochure and listing update dates, proactively flag stale listings, and coordinate updates with brokers. Maintaining organized and up-to-date listing folders for brokers is also a core responsibility. In terms of marketing execution, the role includes executing listing-specific social media posts, coordinating signage removals, managing handwritten note campaigns from start to finish, and ordering marketing mailers/postcards through third-party vendors. Additionally, the Listings Coordinator will provide backup support for the Sr Manager, Operations, manage incoming broker requests, maintain visibility into the task queue, ensure consistent coverage of broker needs, and manage key boxes for local listings.

Requirements

• 1-3 years of experience in administrative, marketing, or real estate support roles
• Proficiency in Microsoft Office
• Familiarity with real estate platforms is a plus
• Strong sense of ownership and accountability for turnaround times
• Highly organized with the ability to prioritize and manage a task queue
• Proactive problem-solver with excellent written and verbal communication skills and strong attention to detail

Responsibilities

• Manage all active listings once live, ensuring accuracy across all platforms
• Process price changes, photo updates, and listing removals
• Update brochures and listing materials as needed
• Maintain internal listings website (via Buildout) with current and accurate data
• Ensure accuracy across third-party platforms (CoStar, Crexi, LoopNet)
• Perform QA on listings to ensure consistency across platforms, brochures, and marketing materials
• Conduct periodic audits of active listings to verify accuracy and completeness
• Track brochure and listing update dates; proactively flag stale listings and coordinate updates with brokers
• Maintain organized and up-to-date listing folders, ensuring brokers have access to accurate materials (photos, brochures, floorplans, etc.)
• Execute listing-specific social media posts using approved templates
• Coordinate signage removals with vendors and brokers
• Manage end-to-end execution of handwritten note campaigns, including lead list uploads, printing, and preparation for mail
• Order approved marketing mailers/postcards through third-party vendors, ensuring timely production and distribution
• Act as backup support for the Sr Manager, Operations as needed
• Actively manage incoming broker requests, ensuring timely response and completion
• Maintain visibility into task queue and prioritize work to meet turnaround standards
• Ensure consistent coverage of broker needs across listings and deal support
• Maintain and manage key boxes for local listings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed