Liquor Store Customer Service Representative (Part-time)

City of Eden Prairie • Eden Prairie, MN

8d • Onsite

About The Position

This is a part-time, ongoing position with a temporary/seasonal status, reporting to the Liquor Store Manager. The role is based at one of the Eden Prairie Liquor Store locations and involves up to 20 hours per week, including evenings, weekends, and holidays. The starting pay is $15.00/hour, depending on qualifications. The Liquor Store Operations generate nearly $10 million in sales annually, contributing approximately $1 million in profits to the City for various projects. The Customer Service Representative plays a key role in ensuring a positive customer experience and efficient store operations.

Requirements

• High school diploma or equivalent (GED) required.
• Previous work experience in retail, service or liquor industry preferred.
• Ability to reconcile cash and receipts, able to obtain knowledge of cash register and point-of-sale procedures.
• This position requires the ability to lift/pull/push/move/carry up to 50 lbs on a regular basis.
• The ability to bend/stand/reach is also required.
• Candidates must successfully complete and pass the City’s evaluation of the pre-employment process prior to their first day of employment.
• Pre-employment processes for this position includes professional reference checks, background check, work verification.

Nice To Haves

• Previous work experience in retail, service or liquor industry preferred.

Responsibilities

• Provides a pleasant shopping experience by welcoming customers in the store, researching and answering questions related to products and merchandise.
• Ensures customers have a positive purchasing experience by educating customers on products and merchandise so buyers can make an informed decision.
• Creates smooth transactions for customers by following all policies, procedures and laws related to liquor store procedures (i.e. selling liquor to individuals that are 21 years of age and older, etc.) in a seamless and effective fashion.
• Fosters a constructive environment for shoppers to view and purchase items by positioning product on shelves and shifting merchandise to an appealing location.
• Assisting with unloading large delivery trucks and taking inventory.
• Maintains the store’s presentation is held to a high standard by cleaning the floor, shelves and backroom.
• Employees will be called upon to perform a variety of duties as a part of their role with the City.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED