Liquor Store Associate

SpartanNash•West Fargo, ND

3d•Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that distributes grocery and household goods and operates grocery stores, pharmacies, and fuel centers. The Liquor Store Associate works independently to display and stock products in a way that contributes to the store’s financial interests. The role supports a positive guest experience and follows company safety and food-safety guidelines. The position is located at 1100 13th Ave. East, West Fargo, North Dakota 58078. The associate assists customers with product questions and suggestions, receives and checks incoming stock, maintains product displays and inventory, processes purchases, and keeps sales-floor and backroom areas clean and orderly. The role may also involve work in other departments based on customer-experience needs. Physical demands include frequent lifting or moving of up to 30 pounds and occasional lifting or moving of up to 50 pounds, as well as standing and walking for extended periods. The work takes place in a typical retail-store environment with varied temperatures and exposure to outside weather conditions; noise is usually low to moderate. Travel requirements vary by assignment.

Requirements

Good verbal communication skills and the ability to communicate efficiently with customers.
Good customer-service and organizational skills.
Good understanding of federal, state, local, and company regulations relating to the sale of alcohol and/or tobacco products.
Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

High school diploma (preferred).
One year of retail industry or customer-service experience (preferred).
Prior knowledge of wines, spirits, and beer to assist with product suggestions and identification.

Responsibilities

Greet customers and answer questions about product content, use, and price.
Receive, inspect, and verify incoming stock; review and document freight damage.
Arrange shelves and floor displays by changing, rotating, and pricing products.
Monitor inventory, assist with cycle counts, determine stocking needs, code merchandise, visually inspect displayed products for quality, and remove distressed merchandise.
Enter merchandise data into the system to update files and generate reports.
Reconcile daily receipts with daily sales reports when required.
Process customer purchases promptly and courteously using a cash register and/or scanning equipment.
Observe customers and check identification for proof of age.
Maintain clean and orderly sales-floor and backroom areas, including floors, cases, shelves, glass, coolers, and storage areas.
Help maximize product sales by providing product information and selling suggestions.
Follow PPE and safety guidelines, food-safety and cleaning expectations, and guest-experience guidelines.
Perform tasks in other departments as assigned based on customer-experience needs.
Perform additional responsibilities as assigned.