Liquor Store Associate

SpartanNash•West Fargo, ND

1d•Onsite

About The Position

This role works independently to display and stock products and support the store’s financial interests. The associate is responsible for meeting company guest-experience guidelines and following safety and food-safety requirements. The work takes place in a typical retail store environment with varied temperatures and possible exposure to outside weather conditions. Travel requirements vary by assignment.

Requirements

Good verbal communication skills and the ability to communicate efficiently with customers.
Good customer-service and organizational skills.
Good understanding of federal, state, local, and company regulations relating to the sale of alcohol and/or tobacco products.
Ability to meet the physical demands of the job, including frequently lifting and/or moving up to 30 pounds, occasionally lifting and/or moving up to 50 pounds, and standing and walking for extended periods.
The job may require frequent bending, stooping, twisting, and turning.

Nice To Haves

High school diploma (preferred).
One year of retail industry or customer-service experience (preferred).
Prior knowledge of wines, spirits, and beer for product suggestions and identification is helpful.

Responsibilities

Greet customers and answer questions about product content, use, and price.
Receive, inspect, and verify incoming stock; review and document freight damage.
Arrange shelves and floor displays by changing, rotating, and pricing products.
Monitor inventory, assist with cycle counts, determine stocking needs, code merchandise, inspect displayed products for quality, and remove distressed merchandise.
Enter merchandise data into the system to update files and generate reports; reconcile daily receipts with daily sales reports when required.
Process customer purchases promptly and courteously using a cash register and/or scanning equipment.
Observe customers and check identification for proof of age.
Maintain clean and orderly sales-floor and backroom areas, including floors, cases, shelves, glass, coolers, and storage areas.
Help maximize product sales by providing product information and selling suggestions.
Follow all personal protective equipment (PPE) and safety guidelines.
Follow food-safety and cleaning expectations.
Follow guest-experience guidelines.
Perform tasks in other departments as assigned based on customer-experience needs.
Take on additional responsibilities as needed.