Liquor Department Manager-Midtown Anchorage

Albertsons•Anchorage, AK

13d•Onsite

About The Position

The Liquor Department Manager is responsible for managing and controlling the operations of the Liquor Department. This includes supervising team members, ordering merchandise, and ensuring excellent guest service, product quality, and selection. The role requires providing knowledgeable recommendations and information on all department products in an easy-to-understand manner. The manager will engage guests on Wine, Spirits, or Beer selections to accompany any occasion, aiming to create an enjoyable shopping experience and maximize sales. Additionally, the manager will advise and train team members on Liquor Department basics to ensure guest satisfaction and fulfillment of needs. Wine Stewards are expected to work during peak selling periods, including weekends, evenings, and holidays.

Requirements

Requires taking and passing of certification training program and continued ongoing training.
Must be of the legal age for consumption of alcoholic beverages in the jurisdiction in which they are employed.
Requires good communication skills, good leadership and interpersonal skills, and the ability to maintain composure in dealing with customers and co-workers.
Must have knowledge of types, alcohol content, uses, and care of liquor department products.
Requires an awareness of popular drink recipes.

Nice To Haves

Engage guests on Wine, Spirits or Beer selections to accompany any occasion and create an enjoyable shopping experience while maximizing sales.
Advises and trains team members on Liquor Department basics to ensure guests are satisfied, retained and their needs fulfilled.
Utilize social media tools to help drive guest loyalty and sales.
Be knowledgeable on Wine regions, grapes, vineyards and vintages from all over the world and be able to offer appropriate suggestions for food pairings - matching wine with food to maximize a dining experience.
Be acquainted with Spirits and spirit cocktails, having knowledge of recipes and ingredients.
A good knowledge of Beer, Party Planning and familiarity of the entire store’s amenities is a necessity.
Engage in continuous education about wine, spirits and beer through ongoing training.
Remain current on product trends and look for emerging trends which present sales opportunities for the department.
May operate checkstand equipment such as cash register and scanner to process customer orders.
Engages in suggestive selling other sales techniques and bags customer orders.
May be accountable for proper cash handling procedures and proper accounting of sales.
Responsible for cost and quality control.
Prevents shrink.
Ensures compliance with product handling, stocking, display and signing procedures.
Encourages and maintains a safe work environment.
Ensures the proper sanitation and visual appeal of the department.
Ensures compliance with liquor sales laws.
Monitors backroom inventory and space security.
Uses related equipment including: box cutters, compactors, hand trucks and pallet jacks.
Responsible for performing all job duties with honesty and integrity.

Responsibilities

Build and encourage superior guest service, providing continuous attention to guest needs in a prompt, courteous, and friendly manner.
Engage in suggestive selling and other sales techniques with knowledgeable suggestions and professionalism.
Utilize social media tools to help drive guest loyalty and sales.
Be knowledgeable on Wine regions, grapes, vineyards, and vintages from all over the world and offer appropriate suggestions for food pairings.
Be acquainted with Spirits and spirit cocktails, having knowledge of recipes and ingredients.
Maintain a good knowledge of Beer, Party Planning, and familiarity with the entire store’s amenities.
Engage in continuous education about wine, spirits, and beer through ongoing training.
Remain current on product trends and look for emerging trends that present sales opportunities for the department.
Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost.
Order wine from vendors; place specialty orders for guests as necessary.
Restock racks and build case stacks and displays for visual appeal.
Order, receive, check, and control inventory to ensure adequate quantity and quality.
Maintain an awareness of seasonal and promotional merchandising and plan orders accordingly.
Interpret reports, complete necessary paperwork, and follow company transmittal procedures.
May operate checkstand equipment such as cash register and scanner to process customer orders.
Engage in suggestive selling, other sales techniques, and bag customer orders.
May be accountable for proper cash handling procedures and proper accounting of sales.
Responsible for cost and quality control.
Prevent shrink.
Ensure compliance with product handling, stocking, display, and signing procedures.
Encourage and maintain a safe work environment.
Ensure the proper sanitation and visual appeal of the department.
Ensure compliance with liquor sales laws.
Monitor backroom inventory and space security.
Use related equipment including: box cutters, compactors, hand trucks, and pallet jacks.
Perform all job duties with honesty and integrity.
Perform other necessary and required duties.