About The Position

North Point Technology is hiring a Linux System Administrator to support a large-scale, mission-critical classified program. The role supports operational and development teams in a dynamic, high-availability environment, managing Linux systems and collaboration tools central to program operations. It requires an active Top Secret clearance with SCI eligibility, plus willingness and ability to obtain a polygraph within the customer’s required timeline. The administrator maintains Linux systems across multiple program environments, supports cloud initiatives, and administers collaboration applications including Atlassian Jira, Confluence, and RocketChat. The position includes monitoring system performance, responding to anomalies, making configuration changes to help maintain 99.9% availability, and coordinating with enterprise partners during outages. The administrator also tests upgrades and patches, supports security compliance, documents incidents and corrective actions, and develops user guides and operational procedures. The role requires availability for a Panama shift schedule, including weekends and holidays. North Point Technology describes its work as long-term projects supporting national missions and offers excellent compensation, benefits, and a flexible work-life balance.

Requirements

  • Linux system administration, including configuration management and infrastructure management.
  • Administration of Atlassian Jira and Confluence collaboration platforms.
  • Administration of RocketChat or similar messaging or collaboration applications.
  • User account management and application access troubleshooting.
  • System performance monitoring and anomaly response.
  • Experience supporting high-availability environments, including failover decision-making across availability zones or data centers.
  • System patch and upgrade testing in operational environments.
  • Security compliance coordination with enterprise or partner teams.
  • Incident documentation, including root cause analysis and corrective action reporting.
  • Development of user guides and operational procedures, including custom Linux scripts.
  • Availability for a Panama shift schedule, including weekends and holidays.
  • Bachelor's degree in Computer Science or a related discipline.
  • Current and active CompTIA Security+ certification before the start date.
  • Active Top Secret security clearance with SCI eligibility.
  • Willingness and ability to obtain a polygraph within the customer's required timeline.

Nice To Haves

  • Experience with AWS or other cloud service providers and cloud-based architectures.
  • Familiarity with cross-domain architectures at multiple classification levels.
  • Experience with automated testing and monitoring tools.
  • Experience with Engineering Review Boards and Change Management processes.

Responsibilities

  • Administer and maintain Linux systems across multiple program environments for operational and development needs.
  • Manage cloud initiatives that meet evolving customer requirements.
  • Administer collaboration applications such as Atlassian Jira, Confluence, and RocketChat.
  • Manage user accounts and resolve application access issues.
  • Monitor system performance, respond to anomalies, and implement configuration changes to maintain 99.9% system availability.
  • Coordinate with enterprise partners during outages and make failover decisions across availability zones or data centers.
  • Perform system checkouts and test upgrades and patches in operational environments.
  • Partner with Enterprise Services to maintain security compliance.
  • Document incidents, workarounds, root cause analyses, and corrective actions.
  • Develop user guides and operational procedures for program tools, including custom Linux scripts and tailored COTS products.

Benefits

  • Excellent compensation
  • Benefits
  • Flexible work-life balance
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