Linkage Specialist

NEXUS FAMILY RECOVERY CENTER • Dallas, TX

3d • $55,000 - $65,000 • Onsite

About The Position

Nexus Family Recovery Center is a Dallas-based nonprofit dedicated to helping women and families heal from substance use disorder. We provide a comprehensive continuum of care, from detox through residential and outpatient treatment, rooted in trauma-informed, evidence-based practice and a deep belief that recovery is possible for everyone we serve. At Nexus, our culture is built on the same values we bring to our clients: respect, compassion, and integrity. Our team is made up of professionals who are serious about the work and about each other, and we are committed to building a workplace where staff feel supported, valued, and able to grow. We back that commitment with meaningful benefits. Full-time employees receive fully covered health insurance premiums — no cost to you for your own coverage. Coverage is also available to dependents at a cost. If you're looking for work that matters, a team that shows up, and an organization that invests in the people doing the hard work, then we'd love to meet you.

Requirements

• Strong attention to detail and organizational skills
• Empathy and active listening
• Authenticity and appropriate self-disclosure
• Strong boundaries and ethical practice
• Cultural sensitivity and respect for diversity
• Commitment to personal recovery and professional growth
• Proficient in common office technology tools, including Microsoft Outlook, Excel, SharePoint, and Teams.
• Bachelor’s degree or high school diploma/GED preferred.
• Experience with substance use disorder and mental health preferred.
• One year of experience in social services; or an equivalent combination of education and experience.
• Additional professional certifications and accreditation may be a plus for this position.
• Must remain current with professional licensing requirements and agency training requirements.
• Clean driving record and all training required by the agency.
• Must maintain a valid driver’s license throughout employment with Nexus.
• Respects confidentiality always.
• Follows HIPAA and CFR 42 guidelines for disclosing information.
• Adheres to the agency’s compliance plan, code of conduct, and the Nexus policies & procedures.
• Treats all clients, visitors, and co-workers with dignity and respect.
• Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form.
• Ability to solve practical problems involving a variety of concrete variables in standardized situations.
• Ability to perform assigned duties and responsibilities with neatness, accuracy, and a degree of excellence, promptly.
• Ability to work at the maximum capacity of all required expectations.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed above are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• As a condition of continued employment, you are responsible for obtaining and maintaining all training required to stay in compliance with state licensure rules and regulations.

Nice To Haves

• Experience with substance use disorder and mental health preferred.
• Additional professional certifications and accreditation may be a plus for this position.

Responsibilities

• Maintains frequent contact with the professionals at Parkland and methadone clinics with attention to providing brief program updates and maintaining satisfaction on the part of partner agencies.
• Adheres to client confidentiality regulations.
• Provides needed transportation for clients.
• Works as early as 5am, when needed, to transport clients to treatment.
• Provides client supervision in a safe, therapeutic setting.
• Utilizes and promotes the appropriate treatment model with all clients.
• Conducts appropriate interventions and provides support.
• Observes and documents relevant client information and behaviors.
• Ensures communication lines between department and members of a client’s treatment team are functioning optimally.
• Maintains accurate documentation in staff logs, incident reports, facility forms, and/or other reports promptly.
• Documents notes and other clinical information in database systems including CMBHS and Welligent.
• Escalates emergencies as appropriate.
• Conducts and documents urine screening.
• Attends all required staff training sessions by Nexus and state licensing requirements and completes all training on time.
• Attends and participates in all staff meetings.
• Adheres to and promotes the Nexus mission and values.
• Acts as a role model for others.
• Conducts client groups as needed.
• Other duties within the organization as assigned.

Benefits

• Fully covered health insurance premiums for employees
• Health insurance coverage available for dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED