About The Position

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Requirements

  • High School Diploma or GED required.
  • Ability to stand, walk, bend, stoop, twist, and reach for prolonged periods.
  • Ability to operate linen carts, equipment, and distribution mechanisms.
  • Ability to sort, stack, and load linen items into carts.
  • Ability to lift to 35 lbs. and push/pull carts weighing up to 250 lbs.
  • Basic computer skills and willingness to learn new software applications.

Nice To Haves

  • 1–2 years of experience in healthcare, manufacturing, or a similar industry preferred.
  • Strong customer service skills with the ability to communicate effectively.
  • Positive, team-oriented attitude with the ability to take initiative.
  • Ability to work in a fast-paced environment.
  • Willingness to work evenings, nights, weekends, and holidays as needed.
  • Comfortable giving and receiving feedback.

Responsibilities

  • Transport clean linen in covered carts to designated areas.
  • Collect soiled linen from multiple locations and return it in covered carts to the appropriate area.
  • Verify and document linen quantities before delivery.
  • Perform linen inventory counts as required.
  • Address and resolve client concerns professionally and promptly.
  • Communicate potential client issues, service needs, or linen quality concerns to the supervisor.
  • Build and maintain strong customer relationships by providing responsive, solution-focused service.
  • Uphold all quality, safety, and operational standards.
  • Maintain a clean, organized, and safe work environment.
  • Follow all institutional procedures, safety protocols, and Joint Commission standards.
  • Operate equipment and perform tasks needed for the effective operation of the department.
  • Perform basic clerical duties such as typing, answering phones, and documentation.
  • Assist with additional duties as assigned.

Benefits

  • Competitive pay
  • Paid Holidays
  • Paid Time Off Program (PTO)
  • 401(k) w/Employer Match
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Medical, Dental, and Vision Programs
  • Basic Life/AD&D Insurance
  • Long-Term Disability (LTD)
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