Linen Team Lead

Trinity Health • Grand Rapids, MI

2d • Onsite

About The Position

Serves as a working supervisor responsible for coordinating daily operations of the Environmental Services (EVS) and Linen Services departments. Ensures a clean, safe, and compliant hospital environment across patient care, clinical, public, and office areas. Acts as the shift leader in the absence of management while actively performing housekeeping and floor care duties.

Requirements

• High school diploma or equivalent (required)
• Minimum: 1+ year hospital EVS experience
• Experience with cleaning equipment and chemicals

Nice To Haves

• Certified Healthcare Environmental Services Technician (CHEST) (preferred within 1 year)
• Prior leadership or supervisory experience
• Background in healthcare, hospitality, or related service industries

Responsibilities

• Lead and supervise EVS and linen staff during assigned shifts
• Assign daily workloads and adjust staffing based on operational needs
• Conduct shift start-up, check-in/check-out, and end-of-shift debriefings
• Serve as acting supervisor in the absence of management
• Promote Trinity Health Culture
• Coordinate daily production schedules and ensure timely task completion
• Manage staff assignments, reassignments, and coverage gaps
• Respond to and resolve service calls and operational issues
• Track and maintain accountability of departmental equipment (keys, pagers, etc.)
• Ensure all hospital areas meet cleanliness, sanitation, and safety standards
• Oversee collection, cleaning, and distribution of hospital linens
• Maintain adequate linen inventory and minimize loss/waste
• Assist with and perform: General housekeeping duties (Environmentalist I)
• Assist with and perform: Floor care and project work (Environmentalist II)
• Operate and supervise the use of motorized cleaning equipment
• Ensure adherence to: Infection control standards
• Ensure adherence to: JCAHO regulations
• Ensure adherence to: HIPAA guidelines
• Ensure adherence to: Medical and solid waste handling procedures
• Monitor proper use of cleaning chemicals and safety protocols

Benefits

• Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED