Linen Services Attendant

WVU Medicine

4d•Onsite

About The Position

Performs all activities associated with the retrieval of soiled linen, processing of linen and distribution of clean linen. The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

Requirements

Ability dexterity and physical ability to stand, walk, and handle linens for prolonged periods of time.
Ability to lift up to 50 pounds.
Ability to push heavily loaded carts weighing up to 600 pounds.
Ability and willingness to work, as directed, at repetitive tasks in hot, humid, and noisy surroundings.

Nice To Haves

High School Diploma or Equivalent preferred.
Skills necessary to operate computerized laundry equipment safely and within guidelines are preferred.
Math skills necessary to use hand-held computers to count, inventory, and stock carts to specific quantities are preferred.

Responsibilities

Provides efficient courteous customer service to all people while performing duties of Linen Service Attendant.
Answers telephone in an efficient, courteous manner within 5 rings.
Provides quick courteous responses to emergency requests.
Responds to walk-in and telephone requests and provides or sends items to the requestor.
Provides courteous service to customers when delivering or picking up linen.
Provides efficient courteous customer service to all people while performing duties of Linen Service Attendant.
Operates computer-controlled washers to produce clean linen according to operational and safety procedures.
Operates computer-controlled dryers for conditioning and drying linen items according to operational and safety procedures.
Operates computer-controlled spreader according to operational and safety procedures.
Operates flatwork ironer to iron linen items according to operational and safety procedures. Adjusts ironer speed according to the linen items being processed and moisture content.
Operates computer-controlled folders for processing items according to operational and safety procedures.
Have sufficient knowledge of equipment to adjust within proper operating and safety procedures for that piece of equipment.
Notifies supervision of any equipment malfunctions or unusual problems, which need immediate attention.
Retrieves and transports soiled linen from designated areas on a set schedule.
Delivers exchange cart or requisitioned linen to designated area.
Performs housekeeping related duties necessary to maintain the laundry in an orderly and professional condition.
Inventories and records linen orders filled for delivery to offsite designations.
Operates hand-held computers to inventory and restock clean linen exchange carts. Insuring sufficient quantities of linen are stocked on the exchange carts for delivery to patient and ancillary areas.
Log/documents all issues of linen items.
Operates computers to perform educational requirements through Net Learning.
Assists in the training of new employees.