Linen Services Attendant

WVU Medicine
Onsite

About The Position

Performs all activities associated with the retrieval of soiled linen, processing of linen and distribution of clean linen.

Requirements

  • Ability dexterity and physical ability to stand, walk, and handle linens for prolonged periods of time.
  • Ability to lift up to 50 pounds.
  • Ability to push heavily loaded carts weighing up to 600 pounds.

Nice To Haves

  • High School Diploma or Equivalent preferred.
  • Skills necessary to operate computerized laundry equipment safely and within guidelines are preferred.
  • Math skills necessary to use hand-held computers to count, inventory, and stock carts to specific quantities are preferred.

Responsibilities

  • Provides efficient courteous customer service to all people while performing duties of Linen Service Attendant.
  • Answers telephone in an efficient, courteous manner within 5 rings.
  • Provides quick courteous responses to emergency requests.
  • Responds to walk-in and telephone requests and provides or sends items to the requestor.
  • Provides courteous service to customers when delivering or picking up linen.
  • Operates computer-controlled washers to produce clean linen according to operational and safety procedures.
  • Operates computer-controlled dryers for conditioning and drying linen items according to operational and safety procedures.
  • Operates computer-controlled spreader according to operational and safety procedures.
  • Operates flatwork ironer to iron linen items according to operational and safety procedures. Adjusts ironer speed according to the linen items being processed and moisture content.
  • Operates computer-controlled folders for processing items according to operational and safety procedures.
  • Have sufficient knowledge of equipment to adjust within proper operating and safety procedures for that piece of equipment.
  • Notifies supervision of any equipment malfunctions or unusual problems, which need immediate attention.
  • Retrieves and transports soiled linen from designated areas on a set schedule.
  • Delivers exchange cart or requisitioned linen to designated area.
  • Performs housekeeping related duties necessary to maintain the laundry in an orderly and professional condition.
  • Inventories and records linen orders filled for delivery to offsite designations.
  • Operates hand-held computers to inventory and restock clean linen exchange carts. Insuring sufficient quantities of linen are stocked on the exchange carts for delivery to patient and ancillary areas.
  • Log/documents all issues of linen items.
  • Operates computers to perform educational requirements through Net Learning.
  • Assists in the training of new employees.
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