Laundries Operations Manager 2

Sodexo Careers•New York, NY

17d•Onsite

About The Position

Sodexo is seeking a Linen Operations Manager for NYC Health & Hospital at Bellevue Hospital located in New York, New York. This is a large Multi Hospital System for Linen Distribution overseeing a team of 20. The staff are on the clients payroll. This will include various shifts, with some weekends and holidays as the business needs dictate. We are seeking a Linen Manager for Bellevue Hospital to oversee and directly manage linen operations within a designated account. This role is responsible for ensuring the efficient handling, distribution, and quality control of all linen services, while maintaining strong client relationships and leading on-site staff. Our Sodexo Healthcare Linen team, works to direct Linen operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do.

Requirements

Associate's Degree or equivalent experience
2 years minimum management experience
2 years minimum functional experience in production
Exceptional client service mentality and executive presence
Strong leadership skills
Ability to work independently to drive program compliance and reach project target dates of completion
Ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management
Experience effectively managing projects within agreed upon timelines
Proficient with computers and other technology

Responsibilities

Oversee and directly manage linen operations within a designated account.
Ensure the efficient handling, distribution, and quality control of all linen services.
Maintain strong client relationships.
Lead on-site staff.
Drive client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff.
Follow-through with action items that impact both client and patient satisfaction.
Work closely with the Infectious Control department.
Support an inclusive workforce.