Linen Attendant

Tamaya Enterprises d • Santa Ana Pueblo, NM

5d • Onsite

About The Position

The Linen Attendant performs duties related to housekeeping in accordance with established policies and procedures as well as service standards. This role involves receiving and sorting dirty linens and towels, counting them, and then receiving and counting clean linens and towels for distribution. The attendant is responsible for ensuring all equipment is used and maintained properly, adhering to safety guidelines, and using chemicals safely and responsibly. The position requires performing duties in a timely and efficient manner, maintaining proper stock levels, operating laundry machines, and communicating any problems or needs to supervisors. Additionally, the role involves completing paperwork, maintaining clean storage areas, and exhibiting a passion for guest experience, taking personal responsibility for delivering excellent service and welcoming feedback. Other duties may be assigned as needed.

Requirements

• High School diploma or GED required.
• A smartphone capable of running company applications and communication systems is required.
• Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license.
• Must be a detail oriented, organized individual with the ability to multi-task.
• Ability to provide strong customer service.
• Ability to handle conflict situations.
• Must be able to work in a fast-paced environment.
• Must be able to deal with stressful situations in a professional manner.
• Must be a Team Player.
• Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.
• Must be able to work various hours including weekends and holidays.
• Must present self in a well-groomed, professional appearance.
• Must be able to work at a fast pace with accuracy.
• Must be able to handle stress effectively.
• Must be able to maneuver around the facility as needed to collect and distribute all necessary materials.
• Must be able to stand and walk for a long duration of time.
• Physical ability to safely perform the essential job functions of the position.

Nice To Haves

• Preference is given to qualified Santa Ana Tribal Members.
• Bi-lingual and multi-cultural experience helpful.

Responsibilities

• Receives dirty linens and towels, sorts and counts them in assigned location.
• Receives and counts clean linen and towels, distributes them to the assigned locations.
• Ensures all equipment is used and maintained in accordance with established procedures.
• Adheres to all safety guidelines including the use of protective equipment.
• Uses chemicals in a proper, safe and responsible manner in accordance with standards.
• Performs duties in a timely and efficient manner.
• Maintains proper stock levels at all times.
• Properly operations laundry machines, dryers, washers and equipment in accordance to set standards.
• Communicates problems, challenges or unusual matters of significance to supervisor.
• Informs supervision of needed support, supplies or repairs.
• Completes maintenance work orders to be shared with supervisors and management.
• Accurately completes assigned daily paperwork.
• Ensures all storage areas and carts are clean and organized.
• Exhibits passion for the hospitality and gaming experience of our guests.
• Takes personal responsibility for delivering excellent guest experience.
• Welcomes corrective and/or constructive feedback.
• Perform other duties as assigned.

Benefits

• If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED