LINEN ATTENDANT

Tamaya Enterprises Inc. d • Santa Ana Pueblo, NM

6d • Onsite

About The Position

This role is responsible for performing housekeeping duties related to linens and towels in accordance with established policies, procedures, and service standards. The Linen Attendant will handle the sorting, counting, and distribution of both dirty and clean linens and towels, ensuring proper stock levels are maintained. The position requires adherence to all safety guidelines, proper use of chemicals, and efficient operation of laundry equipment. Additionally, the role involves maintaining organized storage areas, completing daily paperwork, and contributing to an excellent guest experience within the hospitality and gaming environment. The employee must be able to use a smartphone for company applications and communication systems.

Requirements

• High School diploma or GED required.
• A smartphone capable of running company applications and communication systems is required.
• All employees are required to proficiently use a smartphone for company applications, email, and text.
• Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license.
• Must be a detail oriented, organized individual with the ability to multi-task.
• Ability to provide strong customer service.
• Ability to handle conflict situations.
• Must be able to work in a fast-paced environment.
• Must be able to deal with stressful situations in a professional manner.
• Must be a Team Player.
• While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk and hear.
• Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.
• Must be able to work various hours including weekends and holidays.
• Must present self in a well-groomed, professional appearance.
• Must be able to work at a fast pace with accuracy.
• Must be able to handle stress effectively.
• Must be able to maneuver around the facility as needed to collect and distribute all necessary materials.
• Must be able to stand and walk for a long duration of time.
• Physical ability to safely perform the essential job functions of the position.

Nice To Haves

• Preference is given to qualified Santa Ana Tribal Members.
• Bi-lingual and multi-cultural experience helpful.

Responsibilities

• Performs duties related to housekeeping in accordance with established policies and procedures as well as service standards.
• Receives dirty linens and towels, sorts and counts them in assigned location.
• Receives and counts clean linen and towels, distributes them to the assigned locations.
• Ensures all equipment is used and maintained in accordance with established procedures.
• Adheres to all safety guidelines including the use of protective equipment.
• Uses chemicals in a proper, safe and responsible manner in accordance with standards.
• Performs duties in a timely and efficient manner.
• Maintains proper stock levels at all times.
• Properly operations laundry machines, dryers, washers and equipment in accordance to set standards.
• Communicates problems, challenges or unusual matters of significance to supervisor.
• Informs supervision of needed support, supplies or repairs.
• Completes maintenance work orders to be shared with supervisors and management.
• Accurately completes assigned daily paperwork.
• Ensures all storage areas and carts are clean and organized.
• Exhibits passion for the hospitality and gaming experience of our guests.
• Takes personal responsibility for delivering excellent guest experience.
• Welcomes corrective and/or constructive feedback.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED