Line Service Technician

Hawthorne Global AviatiTuscaloosa, AL
Onsite

About The Position

As a Line Service Technician, you will provide ground support to arriving and departing aircraft and customer service for crew members and their passengers. The Line Service Technician represents Ascension FBO in a positive and professional manner while providing aviation ground services to customers. Performance is primarily evaluated on the ability to operate safely in accordance with established procedures, and create a positive customer experience.

Requirements

  • High School diploma or equivalent.
  • Minimum of 18 years of age.
  • Excellent customer relation skills.
  • Strong organizational skills.
  • Strong verbal communication skills and the ability to write legibly.
  • Basic math skills.
  • Possess and maintain valid state driver’s license.
  • May be required to maintain a valid state commercial driver’s license (CDL) and certification requirements for operating material handling equipment as necessary.
  • Stable job history.
  • Ability to perform line service operations outside and in extreme temperatures and inclement weather.
  • Excellent vision and coordination to move or direct fuel trucks and hoses.
  • Physically able to perform frequent walking, stretching, bending, sitting, stooping, reaching, grasping, and climbing actions.
  • Physically able to perform heavy lifting on a regular basis up to 50 pounds.

Responsibilities

  • Active participation in new hire and recurrent training.
  • Conduct all operations in accordance with company policies and procedures.
  • Maintain high levels of safety and customer service.
  • Treat others with courtesy and respect.
  • Fuel, tow, wing walk and provide general ground support various aircraft in accordance with established procedures.
  • Marshal and greet aircraft in a professional and friendly manner.
  • Perform periodic checks of all equipment and facilities and document findings.
  • Maintain a clean and organized ramp, free of debris and clutter.
  • Maintain clean and organized facilities and hangars, free of debris and clutter.
  • Communicate customer feedback with the appropriate Ascension FBO personnel.
  • Perform various lawn care and janitorial services as assigned.
  • Immediately report safety incidents or hazards to appropriate management.
  • Initiate emergency and incident response procedures as required.
  • Other duties as assigned.
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