Line Service Technician 1 - TX

CirrusMcKinney, TX
Onsite

About The Position

Cirrus Aircraft is a global leader in personal aviation, known for its innovative SR Series piston aircraft and the Vision Jet™. Founded in 1984, the company has consistently redefined performance, comfort, and safety in aviation, notably with the inclusion of the Cirrus Airframe Parachute System® (CAPS®) as standard equipment. This commitment to safety has resulted in numerous lives being saved. The company is seeking a Line Service Technician to provide the highest level of safety and service in a dynamic work environment, working as part of a team to deliver safe and efficient aircraft services while creating a welcoming atmosphere for customers and guests.

Requirements

  • High school diploma or GED
  • Background in customer service, line service or related field preferred
  • Certification Requirement: Ability to acquire airport badge
  • License Requirement: Valid state driver’s license
  • Excellent customer service and written and verbal communication skills required.
  • Applicant must be able to work as part of a team, as well as individually.

Nice To Haves

  • Background in customer service, line service or related field

Responsibilities

  • Provide the highest level of safety and service possible in a dynamic and challenging work environment.
  • Work as part of a team delivering safe and efficient aircraft services while providing a welcoming atmosphere to customers and other guests.
  • Marshall incoming aircraft and provide a warm welcome to guests.
  • Park and secure aircraft as appropriate.
  • Assist guests with luggage, provide refreshments, and record guests’ needs in a professional manner.
  • Provide or arrange for transportation for guests, to include operating company vehicles.
  • Independently and proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders.
  • Oversee every aspect of aircraft readiness for guests and Flight Operations personnel. Detail aircraft, service fluids, oxygen, and tires. Update aircraft databases and provide assistance with XM and Connext subscriptions. Ensure aircraft are climate-controlled and provide departure amenities for guests in a timely manner.
  • Operate, maintain, and detail fuel trucks, aircraft tugs, and company vehicles.
  • Maintain fueling and customer records in CRM software.
  • Arrange catering and other amenities for guests and Cirrus events.
  • Assist with aircraft delivery preparation.
  • Ensure cleanliness and tidiness of the Delivery Center, storage hangars, ramp areas, office and desk space, and other storage areas.
  • Organize and maintain Line and Flight Operations equipment inventory.
  • Assist with general cleaning of assigned area.
  • Perform other duties as requested, directed or assigned.
  • Regular, reliable, and predictable attendance.
  • Company vehicle driving requirements estimated at 10%; must have valid driver’s license and acceptable driving record.

Benefits

  • 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting after one year of employment.
  • Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
  • Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
  • Free Health Tracking: With rewards for meeting health goals.
  • Generous PTO: 100 + hours accrued within the first year.
  • Employee Referral Bonus: For referring talented candidates.
  • Career Development: Tuition reimbursement and professional growth opportunities.
  • Exclusive Discounts: Access to partner and marketplace discounts.
  • Community & Engagement: Company and employee clubs at various locations.
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