Line Haul Supervisor

Estes Express Lines•West Sacramento, CA

6d•Onsite

About The Position

This role reports to the Operations Manager / Assistant Service Center Manager and/or Service Center Manager. The Line Haul Supervisor is responsible for leading, guiding, and directing drivers and other employees, including setting targets, monitoring performance, and providing coaching, counseling, and development. This position is accountable for managing an efficient, clean, and safe LTL operation, including dock planning and setting up schedules. The supervisor will enforce understanding and compliance with all Company policies and procedures, safety rules, and government regulations. They will be involved in and make recommendations for hiring and termination processes, and administer assigned portions of the Service Center Business plan. The role is responsible for meeting all assigned KPIs, developing and implementing procedures for efficient operations of Service Center Linehaul functions, and ensuring drivers are coordinated timely and efficiently. The supervisor will work with drivers to resolve load/customer problems, conduct continuous analysis and direction of vehicles and driver assignments, and analyze and implement scheduling for possible consolidation. They will review and revise driver schedules to increase efficiencies and lower costs, direct the compilation and issuance of delivery timetables, and ensure all paperwork associated with the line haul operation is handled timely and properly. This role is also responsible for and directs equipment assignment and accountability for trailers and tractors, and ensures proper communication to customers via phone, fax, or email. Regular attendance is required. This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety, and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

Requirements

High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background.
Prior management, dispatch and dock experience required, preferably in LTL trucking industry.
Thorough understanding of the LTL trucking industry, including basic paperwork flow preferred.
Must be knowledgeable of local metropolitan area.
Must have strong leadership skills including the ability to hire, coach, counsel, train, mentor and terminate employees.
Team building and interpersonal skills.
Possess excellent verbal, written and listening communication skills.
Excellent planning and organization skills.
Must have good computer skills (AS/400 & MS Office experience a plus).
Must have strong work ethic and good problem solving skills.
Must be willing to work 50 hours/week average.
Must be able to work any shift including nights and / or weekends and in any weather condition.
Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job.
Must be able to comply with all company policies, rules, procedures and Code of Conduct.
Must be able to interact well with others.
Must be able to work independently, or in a team setting.
Must be capable of working under tight time constraints in a high volume environment with multiple priorities.
Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines.
Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.
Must be authorized to work in the United States.

Nice To Haves

Bachelor Degree preferred.
Thorough understanding of the LTL trucking industry, including basic paperwork flow preferred.
AS/400 & MS Office experience a plus.

Responsibilities

Lead, guide and direct drivers and other employees as needed to include setting targets, monitoring performance, providing coaching, counseling and development.
Accountable for the management of an efficient, clean and safe LTL operation to include dock planning and set up schedules.
Enforce understanding and compliance with all Company policies and procedures, safety rules and government regulations.
Involved in and makes recommendations in the hiring and termination processes.
Administer and carry out assigned portions of the Service Center Business plan as set forth by the Service Center Manager.
Responsible for meeting all KPI’s assigned.
Develop and implement procedures for efficient operations of Service Center Linehaul functions.
Ensure drivers are coordinated timely and efficiently.
Work with drivers to resolve any load/customer problems.
Conduct continuous analysis and direction of vehicles and driver assignments and analyze and implement scheduling for possible consolidation.
Review and revise driver schedules to increase efficiencies and to lower cost.
Direct compilation and issuance of delivery timetables.
Responsible for and ensures paperwork associated with the line haul operation is handled timely & properly.
Responsible for and directs equipment assignment & accountability; trailers & tractors.
Responsible for proper communication to customers via; phone, fax or email.