LIMS Associate, Prenatal

BillionToOne • Union City, CA

1d • Hybrid

About The Position

Join BillionToOne, a publicly traded company on Nasdaq, dedicated to transforming healthcare through innovative diagnostics. We are seeking a LIMS Associate to support our high-throughput CLIA lab. This role involves coordinating tech transfer, responding to support tickets, and monitoring LIMS usage to suggest improvements. This is an onsite role at our Union City lab, with flexibility for remote or Menlo Park site work when applicable. You will contribute to building upon our strong technology and execution, helping to shape the future of precision medicine.

Requirements

• Bachelor's degree with Biological or Computational focus.
• Hands-on laboratory bench experience, including undergraduate research projects or internships.
• Experience configuring or developing LIMS, productivity apps, or other lab tools/automations.
• Ability to troubleshoot and diagnose advanced technical issues.
• Strong attention to detail and ability to work flexibly and well under given timeframes.
• Highly organized, strong written and verbal communication skills.
• Enjoy a wide variety of daily tasks in a fast-paced, time-sensitive environment.

Nice To Haves

• Experience working in CLIA Lab, medical device, or pharma.
• Experience with data analysis using Python, SQL, or Excel.
• Familiarity with Quality Management Systems and related regulations (CFR 21 Part 11, ISO 13485, etc).

Responsibilities

• Coordinate tech transfer between the clinical lab and LIMS Engineers.
• Triage and respond to support tickets, closing them out where possible.
• Monitor LIMS usage patterns, trends, and issues in the lab and suggest improvements to LIMS developers.
• Meet with CLIA lab staff and LIMS Engineers to coordinate updates to existing products, or launch of new workflows.
• Support lab operators in resolving LIMS issues to minimize sample turnaround time.
• Triage & escalate unresolved technical issues to appropriate team members.
• Monitor sample queues and follow up on unresolved issues or delays.
• Observe and collect feedback in the lab of LIMS usage and identify improvement opportunities.
• Assist in testing and documenting new LIMS workflow versions.
• Ensure compliance to all relevant corporate and regulatory requirements.

Benefits

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients.
• Open, transparent culture that includes weekly Town Hall meetings.
• The ability to indirectly or directly change the lives of hundreds of thousand patients.
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%.
• Extremely generous Family Bonding Leave for eligible employees (16 weeks, paid at 100%).
• Supplemental fertility benefits coverage.
• Retirement savings program including a 4% Company match.
• Increase paid time off with increased tenure.
• Latest and greatest hardware (laptop, lab equipment, facilities).
• Free daily on-site lunches provided from top eateries.
• A variety of perks on campus (state of the art gym, restaurant).
• Free on-site EV charging (compatible with all EVs, including Tesla).
• Base pay range of up to $85,748 per year.
• Eligibility for a semi-annual bonus.
• Equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level