LIMS Administrator

the Client•Dallas, TX
•Onsite

About The Position

The LIMS Administrator is the primary custodian of the laboratory informatics platform and the operational bridge between laboratory operations and technical software support. Working alongside bench scientists, chemists, laboratory managers, and commercial teams, the administrator identifies workflow bottlenecks, troubleshoots system issues, and implements configuration improvements to streamline sample throughput and improve laboratory efficiency. The role also serves as the liaison to the LIMS Solution Support Group. It translates laboratory workflows and business needs into technical requirements, manages enhancement tickets, and oversees testing, validation, and delivery of system changes through production deployment. This is a six-month onsite contract based in Dallas, Texas.

Requirements

  • Self-starter mindset and ability to get up to speed in a dynamic environment.
  • Strong organizational and follow-through skills, including disciplined tracking of multiple tickets, regression testing, and verifying completion of changes.
  • Track A: Bachelor's degree in Chemistry, Biology, Materials Science, or a related scientific discipline.
  • Track A: Two years of hands-on laboratory bench experience in QA/QC, analytical testing, or a contract lab, with experience as a local LIMS super-user, power user, or site administrator.
  • Track A: Ability to bridge scientific bench staff and technical software developers.
  • Track B: Bachelor's degree in Computer Science, Information Systems, or equivalent technical experience.
  • Track B: Two years of hands-on experience configuring, programming, or supporting LIMS platforms, such as LabWare LIMS, in laboratory client environments.
  • Applicants must be authorized to work for any employer in the United States; visa sponsorship or transfer is not available.

Responsibilities

  • Work with laboratory personnel and commercial teams to identify LIMS bottlenecks, eliminate manual workarounds, and improve operational efficiency.
  • Provide frontline user support for routine questions, login issues, configurations, data entry, reporting, and other functional issues.
  • Maintain and configure static data, including users, contracts and quotes, analyses and variations, instruments and maintenance, products and specifications, and user-role privileges.
  • Act as the primary technical and operational liaison between laboratory staff and the LIMS Solution Support Group.
  • Gather and translate laboratory business and testing needs into functional requirements, technical specifications, and reproducible test cases for developers and support engineers.
  • Submit and track support tickets, prioritize urgent production needs, and follow tickets through to completion.
  • Validate configuration builds in test environments, coordinate user acceptance testing with key users, and ensure successful deployment to production.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401k retirement fund
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