LIHTC Community Manager (30024)

Cirrus Asset ManagementCastle Rock, CO
Onsite

About The Position

The LIHTC Community Manager is responsible for assisting with the total leasing efforts and integrated marketing programs of the community. This role involves building relationships with tenants, vendors, and team members to ensure satisfaction and success. The Community Manager will communicate professionally with tenants regarding property-related issues, address and resolve emergencies, and meet established company standards for closing ratios and phone-to-traffic ratios. The position also includes placing approved advertising, processing applications, conducting credit checks, managing occupancy and maintenance aspects of the building, collecting and processing rent payments, and distributing notices for non-payment of rent. Additionally, the role involves reviewing expenses, assisting in budget preparation, and conducting apartment inspections upon move-out to complete the statement of deposit within state timelines. The Community Manager will also walk the property and ready units to ensure quality and cleanliness.

Requirements

  • Strong understanding of LIHTC regulations, income limits, and compliance rules.
  • Minimum of three years of property management experience.
  • Excellent computer skills as well as proficiency in the following software programs: Microsoft Word, Excel, and Outlook.
  • Excellent communication and interpersonal skills.
  • Detail oriented and highly organized.
  • Strong customer service skills.
  • Skilled in time management and the ability to prioritize tasks.
  • Excellent critical thinking and problem-solving skills.

Nice To Haves

  • Yardi

Responsibilities

  • Assists with the total leasing efforts and integrated marketing programs of the community.
  • Build relationships with tenants, vendors, and team members, ensuring satisfaction and success.
  • Communicates professionally with tenants regarding property-related issues.
  • Addresses and resolves any emergencies that arise.
  • Meets established company standards related to closing ratio on qualified walk-in traffic and phone to traffic ratio on qualified sales calls.
  • Places advertising that has been approved by the Manager, online or in print, when directed by supervisor.
  • Processes applications and conducts credit checks.
  • Assists in managing all aspects of a building’s occupancy and maintenance.
  • Collects and processes rent payments.
  • Produces and distributes appropriate notices for non-payment of rent timely and within regulations.
  • Reviews expenses and assists in the preparation of annual budget requirements.
  • Conducts apartment inspections upon move out to complete the statement of deposit within the state set timelines.
  • Walks property and ready units to ensure quality and cleanliness.

Benefits

  • Paid Holiday, Sick, and Vacation Time
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k Plan
  • Healthcare Spending or Reimbursement Accounts such as HSAs, FSAs, HRPS, and HRAs
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