LIHEAP Clerk - Seasonal, Community Development

Madison County Government • Edwardsville, IL

19d • $20 - $20 • Onsite

About The Position

The LIHEAP Clerk performs intake, verification, and follow-up procedures for applicants and clients of Community Development financial assistance programs and assists energy assistance intake sites. This is a part-time, temporary seasonal position requiring approximately 25 hours per week and lasting up to six months. The position is based at the Madison County Administration Building in Edwardsville, Illinois, and works a day shift.

Requirements

• High school diploma or equivalent.
• Zero to six months of related experience.
• Ability to meet the physical requirements, which may include walking or moving up to 200 feet from the primary desk; occasionally standing, stooping, kneeling, or crouching; and occasionally lifting or moving up to 25 pounds.

Responsibilities

• Conduct client interviews and complete intake applications for assistance programs.
• Verify and approve applications when another Clerk has completed the intake process.
• Verify applicant documentation for Community Development financial assistance programs and check client files for completeness before the department issues assistance payments.
• Assist households with budget payment agreements with energy providers.
• Conduct outreach in designated areas of the county to improve availability and accessibility for low-income households.
• Prepare correspondence and provide case management services for recipients of the Madison County energy assistance program.
• Prepare or assist with preparing required program reports within established timelines.
• Perform general clerical duties, including filing, answering phones, and receptionist activities.
• Perform other duties reasonably within the scope of the listed responsibilities, as required or assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED