LIHEAP Clerk - Seasonal, Community Development

Madison County Government • Edwardsville, IL

18d

About The Position

This part-time, temporary position requires approximately 25 hours per week and lasts up to six months. The LIHEAP Clerk performs intake, verification, and follow-up procedures for applicants and clients of various Community Development financial assistance programs, and assists at energy assistance intake sites. The role also includes outreach, case management, reporting, and general clerical work.

Requirements

• High school diploma or equivalent.
• Zero to six months of related experience.

Responsibilities

• Interview clients and complete intake applications for assistance programs.
• Verify and approve applications for assistance programs when another Clerk completed the intake process.
• Verify applicant documentation and ensure client files are complete before the department makes assistance payments.
• Assist households with budget payment agreements with energy providers.
• Conduct outreach in certain areas of the county to improve the availability and accessibility of services to low-income households.
• Generate correspondence and provide case management services for recipients of the Madison County energy assistance program.
• Prepare or assist with preparing reports required for supported programs within established timelines.
• Perform general clerical duties, including filing, answering phones, and receptionist activities.
• Perform other duties as required or assigned that are reasonably within the scope of the position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED