Lighting Sales Assistant

Shepherd Electric Supply•Baltimore, MD

1d•$20 - $22•Onsite

About The Position

The Lighting Sales Assistant is the execution engine behind the promise of Shepherd Electric Supply's Lighting Department. This role is crucial for managing quote requests, submittal packages, and manufacturer coordination to ensure projects are handled efficiently and customers are satisfied. The position is integral to the department's ability to confidently deliver on promises and maintain strong customer relationships. The role emphasizes follow-through, continuous learning, collaboration, ownership, and going above and beyond to support the sales team and customers.

Requirements

High school diploma or equivalent required
1–3 years of experience in the electrical industry preferred; lighting or wholesale distribution experience a plus
Proficiency in Microsoft Excel, Word, and Outlook; familiarity with Eclipse or similar distribution software preferred
Demonstrated ability to manage multiple tasks and projects simultaneously without loss of accuracy
Excellent written and verbal communication skills — with vendors, teammates, and customers
Self-motivated and results-focused; you do not need to be managed to stay on top of your work
Professional attitude, conduct, and phone demeanor
Ability to successfully complete pre-employment screening requirements

Nice To Haves

Bachelor’s degree in business or a related field preferred

Responsibilities

Receive and review quote requests from Lighting Department customers with accuracy and urgency.
Facilitate requirements gathered from drawings, job specifications, and take-offs.
Administer bid requests to manufacturing partners — organized, complete, and followed up on.
Return bids to the sales team on time with the information they need to close.
Create formal submittal packages once a sales order is received — accurate, professional, and complete.
Coordinate with vendors and manufacturers to confirm product details, lead times, and delivery requirements.
Track open submittals and flag delays before they become problems for the customer or project timeline.
Build and maintain working relationships with manufacturing partners that support smooth project completions.
Communicate clearly with customers on order status, submittal timelines, and exceptions — without being prompted.
Support the sales team in building customer confidence through reliable, responsive back-office execution.
Participate in product and manufacturer training to deepen your knowledge of lighting categories and application.
Share what you learn with the team — better product knowledge makes everyone more effective.
Perform all other associated tasks as assigned by the Lighting Department Manager.