Lighting Project Manager I

Alameda Electrical Distributors & California Service Tool•Hayward, CA

1d•Hybrid

About The Position

We’re looking for a Lighting Project Manager I to be a key resource and primary point of contact for our lighting customers throughout the project lifecycle. In this role, you’ll partner closely with the Outside Sales team, customers, manufacturers, and lighting agencies to coordinate project execution, ensure customer satisfaction, and drive successful project outcomes. If you’re highly organized, customer-focused, and thrive in a fast-paced environment managing multiple priorities, this is an exciting opportunity to grow with a company that values teamwork, innovation, and excellence. This position is based out of our Hayward, CA office.

Requirements

A customer-focused mindset with strong communication skills
Sharp analytical abilities and attention to detail
Strong problem-solving and troubleshooting skills
Ability to multi-task, prioritize, and meet deadlines
A self-motivated, positive, team-oriented attitude
Commitment to continuous improvement and high-quality work
College degree preferred
Minimum 3 years of industry experience
Strong Microsoft Excel skills
Excellent interpersonal communication—in person, email, and phone

Nice To Haves

Knowledge of Eclipse & Job Management (preferred)
Working knowledge of lighting products and distribution (preferred)

Responsibilities

Manage all sizes of Lighting Projects from start to finish, working with outside sales representatives and other departments to ensure customer satisfaction and completion in a timely manner.
Manage the planning, delivery, tracking, flow, returns and control of materials for all projects in Job Management.
When running a project, works closely with customer's project managers, manufacturer factories and representatives to provide detailed order status throughout the length of the project.
Coordinate with vendors, customers, and sales teams on pricing, purchase order placement, quotations, and account management to ensure we are meeting customer expectations in a timely manner.
Proactively manage changes in project scope, identify and research potential problems, and suggest appropriate solutions.
Handle freight carrier overages, shortages, and damaged shipments to resolve customer issues promptly, communicating status to all stakeholders.
Build and maintain customer relationships, driving project conversations without outside sales assistance.
Knowledgeable of when a problem requires outside sales or account manager intervention.
Review and analyze reports to inform stakeholders, manage business flow, diagnose project problems, and advise implications of given data.
Responsible for product knowledge, understanding current CA T20/T24 standards, old technologies, new technologies, and new vendor products to help advise customers and stakeholders.
Responsible for coordination of project submittals with internal stakeholders, manufacturer representatives, and manufacturers.