Light Rail Operator

MARTA•Atlanta, GA

1d•Onsite

About The Position

Operates light rail cars over routes of the Authority in accordance with MARTA’s rules, regulations, and policies consistent with the safety and welfare of the general public; responsible for the safe operation of equipment, maintaining a reasonable schedule, picking up and discharging passengers. Makes clear and concise public announcements. Safely operate MARTA passenger light rail to pick up and discharge passengers on routes. Makes clear and concise announcements. Provides courteous and professional customer service. Wears uniform and personal protective equipment as supplied and instructed. Complies with all standard operating procedures, work rules and general orders directing the operation of MARTA’s light rail. Perform pre-pull-out inspection of vehicle and track, according to procedures and instruction, for safety reasons and reports any operational problems. Take reasonable precaution, given the circumstances, to ensure the protection of other employees, contractors, volunteers, patrons and members of the public. Identifies and informs personnel of hazards in the workplace. Receive and transmit two-way radio messages to report pull-out and track changes and request clearance for movement. Refer to route maps, time schedules and instructions. Take temporary charge during an emergency situation: report the condition; protect and calm passengers; use emergency equipment as necessary. Write reports and complete forms as needed. Act as a customer service representative as required. Performs light duty cleaning of vehicles both in revenue and nonrevenue service as required. Performs related duties as assigned.

Requirements

High school graduate or equivalent
Must have an adequate general knowledge of the city, all light rail transfer points, landmarks, important office buildings, hospitals, and other popular destinations
Must maintain a clean, well-groomed appearance while on duty and possess a pleasant attitude toward the customer, the Authority, and fellow employees
Must be able to speak clearly and distinctly
No more than three (3) moving violations in the past three years
Must be at least 21 years of age
Must be able to enter the train from ground level when reporting to work
Participation in MARTA's Drug & Alcohol Program is a condition of employment
Must pass established operator certification program; recertification test annually

Nice To Haves

Internal Candidates will have a record evaluation check to determine if they are eligible to continue in the interview process. Candidates will be automatically disqualified for interview consideration if their record evaluations for the rolling year backward at the time of review consist of : A combined total of more than three (3) occurrences and/or lose outs (tardies) Any instances of absence without leave (AWOL) Any disciplinary actions Any valid customer complaints Employee has not successfully completed probationary period as a new hire

Responsibilities

Operates light rail cars over routes of the Authority in accordance with MARTA’s rules, regulations, and policies consistent with the safety and welfare of the general public
Responsible for the safe operation of equipment, maintaining a reasonable schedule, picking up and discharging passengers
Makes clear and concise public announcements
Safely operate MARTA passenger light rail to pick up and discharge passengers on routes
Provides courteous and professional customer service
Wears uniform and personal protective equipment as supplied and instructed
Complies with all standard operating procedures, work rules and general orders directing the operation of MARTA’s light rail
Perform pre-pull-out inspection of vehicle and track, according to procedures and instruction, for safety reasons and reports any operational problems
Take reasonable precaution, given the circumstances, to ensure the protection of other employees, contractors, volunteers, patrons and members of the public
Identifies and informs personnel of hazards in the workplace
Receive and transmit two-way radio messages to report pull-out and track changes and request clearance for movement
Refer to route maps, time schedules and instructions
Take temporary charge during an emergency situation: report the condition; protect and calm passengers; use emergency equipment as necessary
Write reports and complete forms as needed
Act as a customer service representative as required
Performs light duty cleaning of vehicles both in revenue and nonrevenue service as required
Performs related duties as assigned